Office Assistant

Goodman's Landscape Maintenance, LLC, a Full-Service Landscape Design, Installation and Maintenance Company in business since 1984! We pride ourselves on professionalism, teamwork, and delivering exceptional customer service. We're looking for someone who wants a long-term career, not just another job.

To help us find the right fit, please review the qualifications below before applying. Please be sure your resume contains an email address and phone number where you can be contacted for an interview.

POSITION OVERVIEW:

We are currently looking for a positive, outgoing individual to join our team. Our Office Assistant will work with performing general office and customer service tasks. Should be exceptionally well organized, and detail oriented. Our office is fast-paced and busy so we need someone who can work well under pressure, and who is willing to jump in and help wherever needed.

OUR IDEAL CANDIDATE will be highly self-motivated, a critical thinker and note-taker who is dependable and consistent, loves to learn, and wants to take initiative.

Customer Service & Office Responsibilities

• Answer incoming phone calls and emails professionally and courteously
• Schedule appointments and coordinate calendars
• Assist customers by answering questions and gathering information
• Communicate scheduling updates and follow up with customers as needed
• Maintain accurate customer records and data entry
• Prepare customer correspondence, estimates, invoices, and other office documents
• Coordinate communication between customers, office staff, and field crews
• Provide exceptional customer service while maintaining a positive, professional attitude

MUST-HAVE REQUIREMENTS:
- Must have 2 years recent (in office) experience in general office and customer service
- Typing speed of 45 WPM or higher
- Experienced MS Office user - Must be proficient with Word, Excel and Outlook Mail (testing required)
- Excel in following directions (written and verbal) is a must
- Excellent verbal and written communication skills and critical thinking skills needed
- Experience in speaking with customers, scheduling appointments, gathering information
- Must be able to multi-task and prioritize effectively and willing to learn new tasks
- Accounting (QBO) and Human Resources experience a plus (not required)
- Service Autopilot (CRM program) experience a plus (not required)

What We Offer

• $23-$28/hour DOE
• Health insurance after 60 days following the 1st of the month.
• Paid holidays (after 1 Year of full time employment)
• Stable, year-round employment
• Family-owned company since 1984
• Supportive team environment
• Opportunity to learn and grow

-This is a full-time, in-office position located in Phoenix (23rd Ave/Cactus).

-Hours are Monday-Thursday 7am-4:15pm & Friday 7am-12pm

Find out more about our company at: www.goodmanslandscape.com.

Please do not just show up at our location, we will not be available to interview walk-ins.

Goodman's Landscape Maintenance, L.L.C., is an Equal Opportunity Employer

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to Relocate:

• Phoenix, AZ 85029: Relocate before starting work (Preferred)

Work Location: In person

Salary : $23 - $28