What are the responsibilities and job description for the Irrigation Divisional Manager & Lead Technician position at goodhouse?
About Us
Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren’t afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team.
Role Summary: Oversees year-round operations across residential and commercial properties. Demands extensive multi-year field experience in standard irrigation systems, complex pump setups, winter snow labor, and seasonal Christmas light installations. Responsible for hands-on technical work, seasonal turn-ons/turn-offs, crew scheduling, client management, and team leadership.
Core Responsibilities
- Commercial & Residential Irrigation: Maintain, audit, and repair high-volume commercial properties (HOAs, corporate parks) and residential landscapes (drip lines, spray/rotor zones).
- Pump System Diagnostics: Operate, prime, and troubleshoot centrifugal, submersible, booster, and VFD pump stations, including intake screens, relays, and pressure switches.
- Seasonal Services: Lead spring turn-ons (pressurization, pump priming, controller setup) and fall winterizations (high-CFM compressor blow-outs, pump drainage).
- Advanced Irrigation Repairs: Rapidly locate and fix hydraulic failures, mainline leaks, low-voltage electrical shorts (24V wiring, solenoids), and two-wire decoder systems.
- Winter Operations (Snow & Lights): Direct and execute commercial and residential snow removal labor (shoveling, snow blowing, sidewalk clearing, and de-icing). Oversee design, roofline installation, removal, and storage of custom Christmas light displays.
- Scheduling & Team Leadership: Build daily service routes across all seasons, manage inventory, enforce safety protocols, and direct field crews.
- Client Relations: Provide professional customer service to homeowners and commercial property managers, offering clear technical explanations and accurate quotes.
Key Qualifications & Requirements
- Experience: 5 years of hands-on commercial and residential irrigation experience, plus proven experience in winter snow labor and custom holiday lighting installation.
- Technical Knowledge: Deep understanding of pump mechanics (centrifugal, submersible, booster, VFDs), backflow preventers, smart controllers, two-wire systems, and manual snow management equipment.
- Operational Skills: Route scheduling, material estimation, low-voltage electrical diagnostics (24V wiring, solenoids), and heavy pipe fitting (PVC, Poly).
- Client & Leadership: Strong verbal communication for client-facing work with homeowners and property managers, plus proven ability to direct and mentor field crews.
- Licensing & Physical: Valid Driver's License with a clean driving record, ability to lift 50 lbs, comfortable working on ladders/rooflines for light installs, and stamina for outdoor physical labor in extreme winter weather conditions. State backflow tester license or IA certifications preferred.
Compensation & Employment
- Competitive Base Pay: Dependent on experience.
- Profit Sharing: Generous profit-sharing potential tied to department performance, year-round operational efficiency, and revenue goals.
- Year-Round Employment: Steady work through spring/summer irrigation, fall winterizations/lighting installs, and winter snow removal labor.
Benefits Offered
- Health Coverage: Comprehensive medical, dental, and vision plans.
- Savings: Offers a Health Savings Account (HSA)