Social Work Supervisor, Family Reception Center

Title: Social Worker Supervisor, Family Reception Center

Reports to: Program Director

Location: 503 5th Avenue Brooklyn, NY, 11215

Hours: 35 hours, Exempt *Must be able to work onsite- hybrid schedule at leadership discretion**

Salary Range: $72,000-$78,000 / Year

Job Summary: Family Reception Center is a Family Support and Counseling program, serving families in Southwest Brooklyn, who are facing disruption and challenges to keeping their families safe. The Social Work Supervisor ensures that clinical casework and case management services provided by the staff meet or exceed expected standards of professionalism and that the prevention program complies with agency and Administration for Children’s Services (ACS) policies and contractual commitments.

Our Superstar Candidate Is

• Passionate about providing high quality services to families in child welfare
• A lifetime learner, continuously developing their clinical skills
• Dedicated to modeling strength-based, trauma-informed practice with staff and families
• Committed to providing high quality supervision with a coaching and growth mindset
• Centered on developing all levels of staff
• Focused on performance management in order to ensure the supervisory team regularly exceeds expectations
• Committed to the Good Shepherd Services mission, vision, and values, possessing and demonstrating cultural humility.
  
  

Major Duties

Leadership

• Work closely with Program Director in overseeing the day-to-day operation of the prevention program.
• Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
• Represent program needs, concerns, and perspective at all required ACS and GSS meetings and trainings.
• Collaborate with Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions and ensuring appropriate services.
• Actively collaborate to connect participants to other GSS programs and services as needed and appropriate.
• Respond to internal and external requests for data and case information.
• Accompany workers during home visits, safety conferences, Court hearings, and counseling sessions as needed.
• Recruit, hire, onboard, and supervise varied levels of staff to ensure high-quality performance in all areas including counseling, case management, and accurate and timely documentation.
  
  

Program Implementation & Development

• Coordinate intake assessment and case assignment process, including participating in ACS-Child Safety Conference to engage families for intensive services.
• Facilitate case consultation and offer support and guidance to ensure staff are adhering to the tenets of SBC.
• Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
• Integrate the practices of SBC into every supervisory session.
• Participate in continued SBC training, coaching and the SBC certification process.
  
  

Compliance, Documentation & Data Management

• Complete monthly supervisory case review notes for each case supervised.
• Conduct annual performance evaluation reviews of direct reports and evaluate workers’ training needs, providing individualized assistance and referrals for training.
• Ensure that adequate safety and risk assessments are conducted for all children and families.
• Monitor, review and approve assigned workers’ cases for day-to-day documentation, including progress notes, FASPs, Court reports, other assessments, and statistical records.
• Maintain oversight for meeting contractual obligations and mandates, especially performance-based targets, program utilization, and casework contacts.
  
  

Qualifications

• Master's in Social Work Required or Masters in Related Field Required.
• NYS Licensure is preferred LMSW; LMHC; LCAT
• Three years of related supervisory experienced Required. Child Welfare Setting is preferred
• Bilingual - English/Spanish preferred
• Must have strong organizational, administrative, interpersonal, and clinical skills
• Must be able to work at least two evenings per week in order to provide supervisory support
• Must have strong inquiry skills and ability to seek and share internal and external best practices in order to achieve program excellence
• Must have a commitment to work from a strength based, trauma- informed & youth and family development perspective
• SBC Certified as a Supervisor or Worker a plus