What are the responsibilities and job description for the Case Planner position at Good Shepherd Services?
The Transitions-Bronx Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework.
Reports To : Supervisor
Location: 2471 Morris Ave. Bronx, NY 10468 (Position is onsite. Hybrid schedule is at discretion based on needs of the program.)
Hours: 35 hours, non-exempt
Schedule: Monday - Friday; 9am-5pm with flexibility for family needs. Must be able to work at least 2 evenings per week to accommodate working families’ schedules
Our Superstar Case Planner
Direct Work with Families
Reports To : Supervisor
Location: 2471 Morris Ave. Bronx, NY 10468 (Position is onsite. Hybrid schedule is at discretion based on needs of the program.)
Hours: 35 hours, non-exempt
Schedule: Monday - Friday; 9am-5pm with flexibility for family needs. Must be able to work at least 2 evenings per week to accommodate working families’ schedules
Our Superstar Case Planner
- Passionate about providing high quality services to families in child welfare
- A lifetime learner, continuously developing your clinical skills
- Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
- Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility.
- Work from a clinical perspective to support and advocate for the needs of families
Direct Work with Families
- Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families.
- Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
- Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
- Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
- Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
- Integrate the practices of SBC into every counseling session.
- Ensure every child has been seen and properly assessed every month.
- Meet appropriate case work contacts for each phase of treatment: initial, baseline, and transition.
- Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.
- Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
- Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
- Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions.
- Attend and participate in Family Court hearings for families involved with ACS FSU.
- Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
- Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination.
- Participate in case consultation, continued SBC training, and the SBC certification process.
- Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
- Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
- Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.
- Bachelor’s degree required
- Child welfare experience preferred
- Must have strong organizational, interpersonal, and counseling skills
- Must be able to work at least 2 evenings per week to accommodate working families’ schedules
- Must have strong inquiry skills and ability to seek and share internal and external best practices
- Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
- SBC trained and/or SBC certified a plus