What are the responsibilities and job description for the Patient Account Representative - LTC position at Good Shepherd Rehabilitation?
JOB SUMMARY
- Bills for medical care provided to patients and/or residents by submitting claims electronically or by paper to either them or their designated third party payer. Maintains Accounts Receivables by follow-up with patients, residents, insurance companies, and other third party payers. Post collection notes, payments and adjustments by entering the appropriate codes and amounts in the Hospital’s or Nursing Homes’ Computer System.
ESSENTIAL FUNCTIONS
- Bills for medical services by generating the appropriate bill jobs from Point Click Care (PCC).
- Submit claims electronically via outside vendor billing software to Medicare, Blue Cross, MA and to commercial insurance companies by reviewing and editing claims for the appropriate third party payer billing information.
- Maintains Accounts Receivables by posting the appropriate payments and adjustments.
- Performs collection follow-up with patients, residents, insurance companies and other departments of Good Shepherd by telephone and/or letter.
- Maintains appropriate files for patient accounts, charge slips, payment vouchers, payer referrals, and computer reports by ensuring that documents are completed and filed according to the Department’s policies and procedures.
- Request refunds by identifying overpayments and by completing check request form.
- Provide face-to-face customer service on an as need basis, by answering patient or insurance representatives questions.
- Contributes to Team Effort by accomplishing related results as needed.
QUALIFICATIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education
- Associate's Degree or 3 years of equivalent experience required
- Work Experience
- 3-5 years of experience in healthcare billing required
- Licenses / Certifications
- N/A
GOOD SHEPHERD'S UNIVERSAL FLU PROGRAM
As a health-care provider, we have a professional and ethical obligation to protect our patients and residents from developing further complications.
GOOD SHEPHERD'S UNIVERSAL FLU PROGRAM
To protect our patients and residents, Good Shepherd requires influenza (flu) vaccinations for all Associates, licensed independent practitioners, contracted, agency and temporary employees, students and volunteers.***Important Note: Good Shepherd & GSPP Rehabilitation are drug free and tobacco free work environments. As a result, candidates selected for employment may be subject to a drug screen test.***Good Shepherd is an Equal Employment Opportunity employer and does not discriminate in its hiring or employment practices. All qualified applicants will receive consideration without regard to their race, color, creed, religion, national origin, age, disability, sex, sexual orientation, veteran status or any other characteristic protected by State or Federal law.
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $43,362 - $57,715