Social Work Care Navigator

Social Work Care Navigator

Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last four years, our community-based, mission-driven hospice and palliative care organization seeks a skilled, compassionate and organized individual to join our dynamic team as a full-time Social Work Care Navigator. The Social Work Care Navigator will join our expanding interdisciplinary care navigation team to provide care coordination, psychoeducation, and psychosocial support for patients and caregivers served by our serious illness programs, as well as participate in daily operational and administrative tasks.

Job Responsibilities:

• Provide case management for an assigned caseload of patients/caregivers served by community-based palliative care and/or a Medicare pilot program for individuals with dementia. 
• Administer standardized assessments, identify unmet needs, make referrals to community-based supports/resources, coordinate care between providers/across care settings.
• Manage and schedule incoming referrals and ongoing virtual visits.
• Provide teaching about palliative care to patients, caregivers, community members, providers, and referral sources.
• Participate in interdisciplinary team meetings.
• Communicate with care teams to facilitate high-quality, compassionate care.
• Track data and metrics to facilitate quality improvement.
• Thoroughly document work in compliance with regulatory and billing practices.

Education, Skills and Experience:

• Social worker licensed to practice independently with at least 1 year of medical social work experience and experience with care navigation. Hospice or palliative care experience preferred.  
• Outstanding communication skills with staff, the medical community, and patients and families.
• Comfort working with socioculturally diverse patients/families.
• Ability to take initiative, work independently, multi-task and manage time well with exemplary organizational skills.
• Comfortable documenting in an electronic medical record (EMR).
• A professional and caring demeanor.
• Bilingual/multilingual applicants encouraged to apply.

Good Shepherd Benefits:  

• Competitive salary 
• Four weeks paid time off in first year, to increase with tenure
• 12 paid holidays 
• Health, dental, and vision insurance: coverage begins as of your start date
• Life insurance
• 403(b) with company match
• Flexible Spending Account
• Short and Long Term Disability 
• Employee Assistance Program
• Partnership with Regis College for reduced tuition rates 

Pay Range:

$65,000 - $85,000: This number reflects an average starting range for this position. Individual pay is determined through a variety of factors, including experience, education, certifications, and skills and can exceed the starting range.

Industry:

Healthcare 

Employment Type:

Full Time 

About Us:

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide. Our team members benefit from a collaborative work environment in a welcoming office, easily accessible to I-95, with on-site parking in Newton. 

Good Shepherd Community Care does not discriminate on the basis of race, color, national origin, ancestry, disability, sex, sexual orientation, gender identity, sex stereotyping, marital status, pregnancy, religion or age in admission or access to, or treatment or employment in, its programs, services and activities.

Salary : $65,000 - $85,000