What are the responsibilities and job description for the Resource Coordinator position at Good Samaritan Services?
Good Sam Mission Statement:
Good Samaritan Services compassionately responds to homelessness and poverty through a unique and personalized approach to empower our neighbors to move from housing crisis to stability.
JOB DESCRIPTION: RESOURCE COORDINATOR
Reports to: Director of Program
Status: Full-time. Schedule will be negotiated. Non-Exempt
Purpose: Provides direct case management services to Good Sam participants. The Resource Coordinator will manage a case load in various stages of the continuum of care Good Sam provides (shelter, housing, etc.) Works collaboratively with all staff members.
JOB DUTIES AND RESPONSIBILITIES
- Demonstrate a high level of commitment to the success of our participants by:
- Developing a case management plan that outlines steps to help our participants achieve their goals.
- Help the participants understand all the services that are available to them, both inside the organization and outside the organization.
- Keep participants informed on any organizational programs that are happening.
- Show strong commitment to tracking activity and collecting data on internal and external database systems.
- Maintains clear communication with participants and staff.
- Be knowledgeable of the central intake process for the county and maintain relationships with referral partners. Be quick to respond to County Providers with referrals into Emergency Housing.
- Collect program fees and give receipts to participants as appropriate.
- Be mindful of the responsibility the position holds in terms of donor, volunteer and community relations.
- Attend staff meetings.
- Represent Good Sam at partner meetings.
- Meet regularly with the Director of Programs for supervision.
- Assist to keep all policies and procedures relevant and current.
- All other duties and responsibilities assigned by leadership.
REQUIREMENTS
- Ability to establish and maintain good working relationships with participants as they fulfill the goals of their case management plan.
- Embodies Good Sam’s core values: Faith, Compassion, Generosity, Partnership, Gratitude, Stewardship
- Ability to assume responsibility and make decisions.
- Ability to establish and maintain cooperative working relationships with staff.
- Ability to understand and willingness to support the mission and goals of the Good Samaritan Services.
- Ability to multitask.
- Ability to express ideas orally and in writing
- Must provide office with a copy of current auto insurance.
- Knowledge of the social service network in Chester County/Lancaster County and southeastern Pennsylvania as well as other resources appropriate to meet participants needs.
- Be free of outstanding warrants for arrest, and have a clean child clearance check.
- After hiring the Resource Coordinator will be trained in the use of cardiopulmonary resuscitation (CPR), and First Aid.
- Please include a cover letter with your resume when applying for this position.
EDUCATIONAL REQUIREMENTS
Minimum – High School diploma and previous non-profit experience.
Preferred - Bachelor’s degree in Human Services, Ministry, or other related field.
Experience helping those in trauma, homelessness, domestic violence, sex trafficking victims, and other areas.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Coatesville, PA 19320 (Required)
Ability to Relocate:
- Coatesville, PA 19320: Relocate before starting work (Preferred)
Work Location: In person
Salary : $40,000 - $45,000