Bilingual Medical Assistant – Backup Phlebotomist (eClinicalWorks Required)

Bilingual Medical Assistant – Backup Phlebotomist (eClinicalWorks Required)

Good Listener Medical Center, LLC
Pembroke Pines, FL

Pay: $18.00–$22.00 per hour (based on experience)

Job Type: Part-time (24 hours/week)

Schedule:

• Monday, Wednesday, Friday
• 8:00 AM – 4:30 PM
• 30-minute unpaid lunch

About Us

Good Listener Medical Center is an independently owned Family Medicine practice dedicated to providing compassionate, evidence-based, patient-centered care. We believe every patient deserves to be heard, respected, and treated with professionalism.

We are seeking a dependable, motivated, and detail-oriented Medical Assistant who takes pride in delivering excellent patient care while contributing to an efficient and collaborative clinical environment.

This position offers an opportunity to grow with our practice. As the practice expands, this role is expected to transition into a full-time position.

Position Summary

We are seeking an experienced Bilingual Medical Assistant (English/Spanish) who is also comfortable performing phlebotomy when needed.

This position serves as the Practice's Backup Phlebotomist. Until a dedicated phlebotomist is hired, the Medical Assistant will perform all venipuncture and specimen processing. Thereafter, the position will provide phlebotomy coverage during staff absences or high-volume periods.

The ideal candidate has experience in Family Medicine or Primary Care, is proficient in eClinicalWorks (eCW), works independently with minimal supervision, and demonstrates professionalism, reliability, and accountability.

ResponsibilitiesClinical Responsibilities

• Prepare patients for examinations by obtaining vital signs, medication reconciliation, allergies, medical history, and other required clinical information.
• Complete all Medical Assistant-designated sections of the electronic medical record (eClinicalWorks), ensuring documentation is accurate, complete, and entered in a timely manner.
• Assist the physician during examinations and minor office procedures.
• Administer physician-ordered vaccines and intramuscular (IM) and subcutaneous (SQ) injections.
• Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing.
• Prepare laboratory specimens, process Quest Diagnostics lockboxes, and coordinate courier pickup.
• Maintain exam rooms, equipment, and supplies in accordance with OSHA and infection-control standards.

Administrative Responsibilities

• Perform pre-visit planning to ensure charts, laboratory results, imaging studies, and outside medical records are available before patient appointments.
• Contact patients to confirm appointments and verify the reason for the visit.
• Maintain accurate scheduling and documentation within eClinicalWorks.
• Submit insurance prior authorizations and specialist referrals.
• Process prescription refill requests as directed by the physician.
• Notify patients of normal laboratory and imaging results when authorized.
• Complete end-of-day review of patient messages and communication platforms.
• Collaborate closely with front-office staff to maintain efficient daily workflow.
• Perform additional clinical and administrative duties assigned by the Medical Director.

Required Qualifications

• Minimum 1 year of Medical Assistant experience in Family Medicine, Internal Medicine, or Primary Care.
• Working knowledge of eClinicalWorks (eCW) required.
• Fluent in both English and Spanish.
• Demonstrated experience performing venipuncture independently.
• Current CPR/BLS certification.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High attention to detail.
• Ability to work independently while maintaining a collaborative team environment.
• Reliable, punctual, and committed to excellent patient care.

Preferred Qualifications

• Certified Medical Assistant (CMA or RMA).
• Experience with insurance prior authorizations.
• Experience coordinating specialist referrals.
• Experience in a physician-owned private practice.
• Experience performing EKGs and point-of-care testing.

What We're Looking For

We are looking for a professional who:

• Demonstrates integrity, accountability, and professionalism.
• Takes ownership of assigned responsibilities.
• Learns quickly and follows established workflows.
• Pays close attention to detail and documentation accuracy.
• Communicates respectfully with patients and coworkers.
• Maintains a positive attitude in a fast-paced clinical environment.
• Understands the importance of punctuality, reliability, and teamwork.
• Is committed to providing outstanding patient care.

Physical Requirements

• Ability to stand, walk, sit, bend, kneel, reach, and use a computer throughout the workday.
• Ability to lift and move clinical supplies weighing up to 40 pounds.
• Ability to safely perform patient care activities throughout an 8-hour shift.

Compensation

• $18.00–$22.00 per hour, based on experience.

Benefits

This is currently a part-time position and does not include employee benefits.

As the practice continues to grow, this position is expected to transition into a full-time role. Future full-time employees may become eligible for benefits such as Paid Time Off (PTO), health insurance, dental insurance, and vision insurance based on practice growth and eligibility requirements.

Why Join Good Listener Medical Center?

At Good Listener Medical Center, we value professionalism, accountability, teamwork, continuous learning, and compassionate patient care. As a physician-owned practice, every team member has the opportunity to make a meaningful impact on our patients and contribute to the growth of the practice. If you are looking for a long-term opportunity where your work is appreciated and your professional growth is encouraged, we would love to hear from you.

Pay: $18.00 - $22.00 per hour

Benefits:

• Free parking
• Opportunities for advancement

Application Question(s):

• Are you fluent in both English and Spanish?
• Do you have at least one year of experience working as a Medical Assistant?
• Do you have experience using eClinicalWorks (eCW)?
• Have you independently performed venipuncture in a medical office?
• Do you currently hold a valid CPR/BLS certification?
• Are you available to work Monday, Wednesday, and Friday from 8:00 AM to 4:30 PM?
• This position is part-time (24 hours/week) and does not currently include employee benefits. Are you comfortable accepting these employment terms?
• Can you reliably commute to Pembroke Pines, FL?

Work Location: In person

Salary : $18 - $22