Registered Client Service Specialist

• NOTE
• While Good Life Companies supports this hiring process, this role will be part of an affiliated Advisor’s team in the Reading, PA area.
• Candidates will have the opportunity to interview directly with the owner of the firm as part of the process.
• The role is fully on-site.
  
  

Advisor's Firm Overview

This wealth management firm is dedicated to helping individuals and businesses achieve financial clarity and lasting success. They provide personalized advice built on integrity, transparency, and long-term partnership, focusing on strategies that evolve as clients’ lives and goals change. Their approach centers on understanding each client’s aspirations and creating a tailored roadmap that supports them at every stage of their journey.

They work with a wide range of clients, including retirees, pre-retirees, small business owners, and high-net-worth individuals. From retirement income planning to tax-efficient growth and legacy protection, they offer solutions designed to fit unique circumstances. By combining clear guidance with an ongoing commitment to trust and collaboration, they aim to give clients confidence in their financial future and peace of mind knowing they have a partner who cares.

Position Summary

As a Registered Client Service Specialist, you will work directly with high-producing financial advisors to deliver a personalized and impactful client experience. This role combines operational precision with financial planning support, offering you the opportunity to apply your industry knowledge, strengthen relationships, and contribute meaningfully to client outcomes. If you are motivated, detail-oriented, and passionate about financial planning, this is a strong next step in your career.

Key Responsibilities

• Assist advisors with financial planning tasks such as investment research, portfolio materials, and plan development.
• Coordinate client meetings, including scheduling, preparing agendas and summaries, entering data into the CRM, escorting clients, and managing follow-up tasks.
• Manage new business processing by preparing forms, securing signatures, tracking insurance applications, and coordinating rollovers.
• Support marketing and client engagement initiatives, including event logistics and compliance documentation.
• Complete operational duties such as account maintenance, trade execution, and transaction processing.
• Provide administrative support, including phones, expense reports, file setup, and client correspondence.
• Maintain accurate and compliant client records and documentation.
• Collaborate with internal and external teams to ensure smooth service delivery and client satisfaction.
• Proactively support relationship management by addressing client needs and building strong client relationships through clear communication.
• Identify process inefficiencies and recommend improvements to enhance onboarding and internal operations.
• Ensure adherence to all regulatory and firm compliance standards.
• Independently manage complex administrative and client service functions.
  
  

Qualifications

Required

• 2–4 years of relevant experience in a client-facing or financial services role
• FINRA Series 7 and Series 63/65/66 (or ability to obtain within 90 days)
• Experience working in a fast-paced, service-driven environment
• Excellent analytical, communication, and time management skills
• Highly organized, detail-oriented, and able to manage multiple priorities
• Strong computer skills, including Microsoft Office and CRM platforms
  
  

Preferred

• Bachelor’s degree in Finance, Economics, Accounting, or a related field of study
• Experience handling escalated client issues
• Prior experience in a financial institution or investment firm
• State insurance licenses (Life, Accident, Health, Variable) or the ability to obtain within 150 days
  
  

Working Conditions

Physical Demands

• Requires vision, speech, and hearing, and a low level of physical activity to include sitting, standing, walking, lifting, and carrying as required.
  
  

Environmental Factors

• Primarily Indoors, office setting.
  
  

Compensation

The base pay range for this role is $50,000 – $60,000 per year.