Mental Health Case Manager

Good Landing Recovery is seeking a compassionate, organized, and motivated Mental Health Case Manager to join our team. In this role, you will provide comprehensive case management services to individuals receiving treatment for mental health and co-occurring substance use disorders. You will serve as an advocate for clients, helping them access resources, coordinate care, and develop the skills needed to achieve long-term recovery and independence.
The ideal candidate is passionate about behavioral health, committed to providing person-centered care, and thrives in a collaborative, multidisciplinary environment.
Key Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers to recovery.
• Develop, implement, and monitor individualized treatment and case management plans.
• Coordinate care with therapists, psychiatrists, medical providers, family members, and community partners.
• Assist clients in accessing community resources, including housing, transportation, employment, education, financial assistance, and healthcare services.
• Provide crisis intervention and appropriate referrals when necessary.
• Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).
• Monitor client progress and update treatment goals as needed.
• Educate clients and families on mental health conditions, recovery strategies, and available support services.
• Advocate for clients to ensure continuity of care and successful transitions between levels of treatment.
• Participate in interdisciplinary treatment team meetings and contribute to collaborative care planning.
• Ensure compliance with HIPAA, state regulations, and organizational policies.

Qualifications
Required

• Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field.
• Minimum of one (1) year of case management or behavioral health experience (preferred).
• Knowledge of mental health diagnoses, substance use disorders, and community resources.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively with diverse populations.
• Proficiency with electronic health records (EHR) and Microsoft Office.
• Valid driver's license and reliable transportation (if community-based services are required).

Preferred

• Certified Case Manager (CCM) or Targeted Case Management certification.
• Experience working in substance use treatment, residential treatment, or outpatient behavioral health settings.
• Knowledge of trauma-informed care and motivational interviewing techniques.
• CPR/First Aid certification.

Skills & Competencies

• Excellent interpersonal and relationship-building skills
• Strong documentation and time management abilities
• Ability to prioritize multiple client needs
• Crisis management and de-escalation skills
• Team-oriented with a collaborative approach
• Commitment to ethical and client-centered care

Benefits
Good Landing Recovery offers a competitive compensation and benefits package, which may include:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan
• Continuing education opportunities
• Professional development and training
• Supportive, mission-driven work environment

Why Join Good Landing Recovery?
At Good Landing Recovery, we believe recovery is possible for everyone. Our team is dedicated to providing compassionate, evidence-based care that empowers individuals to build healthier, more fulfilling lives