Front Desk Receptionist-Optometry

Job Overview
We are seeking a professional and detail-oriented Front Desk Receptionist to join our dynamic eyecare team who love what we do! In this vital role, you will be the first point of contact for patients, providing exceptional and friendly customer service while managing a variety of administrative duties. Your enthusiasm and organizational skills will help ensure smooth clinic operations, accurate patient records, and efficient appointment scheduling. This position offers a rewarding opportunity to contribute to patient care in a friendly environment where every day brings new opportunities to make a positive impact.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming atmosphere for all visitors
• Excellent phone etiquette, addressing patient inquiries promptly and professionally
• Manage patient check-in and check-out processes using EMR (Electronic Medical Records)
• Verify insurance coverage and handle insurance verification procedures
• Schedule appointments efficiently while coordinating with clinical staff to optimize patient flow
• Comfortable reviewing insurance copays and collecting payments
• Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations
• Assist with intake procedures, including updating patient information and explaining clinic policies
• Ordering and checking in contact lenses
• Available to work one Saturday a month 9:00-2:00

Qualifications

• High School Graduation or Equivalent
• Work independently as well as collaboratively
• Ability to speak effectively to patients maintaining a pleasant, professional demeanor
• Ability to multitask and set priorities
• Proficient with data entry and computer systems. Experience with electronic medical records is a plus
• Dependable with reliable transportation
• Excitement to learn and grow

Pay: From $16.00 per hour

Work Location: In person

Salary : $16