Dispatcher

Dispatcher — Good Guy Plumbing | Torrance, CA (In-Person · Mon–Fri)

Good Guy Plumbing was built on a simple promise — honest and fair without compare. We've become the South Bay's most trusted name in plumbing by living one belief: good people first, great professionals second. We're hiring a Dispatcher to join our team — and before we tell you about the role, here's why people love working here.

Why you'll love being part of the Good Guy Plumbing team

• A name you'll be proud to represent — one of the most reputable companies in the South Bay, with 1,000 five-star reviews and counting. That reputation was earned one job at a time, and you'll help carry it.
• Pay that rewards hard work — competitive, attractive hourly pay with performance-based bonuses. We value hard work around here, and we compensate accordingly.
• Opportunities for growth & development — as the company grows, so do the people who take ownership and lead. The path into expanded roles is real.
• Comprehensive, paid training — ongoing training and coaching from our exceptional, top-rated partners in the industry, plus sophisticated training built in-house. You're never left to figure it out alone.
• A modern, professionally branded HQ — not your average plumbing shop. Think beautifully lit, modern offices, real workstations, and dedicated training and classroom space. A place that's a pleasure to show up to.
• A team that takes care of each other — you're a person here, never a number. We celebrate the wins, the birthdays, the anniversaries, and we have each other's backs when it counts. A happy team member is a valued team member.
• A paid Health Day — a Good Guy original: an optional paid day off just for your doctor's visits and self-care. You work hard, and your health comes first — we want you taking care of you.
• Purpose beyond the paycheck — through Good Guy Gives Back, we show up for our community: supporting local shelters and the South Bay we're proud to call home. We're building something that matters.
• A schedule that respects your life — this role is Monday–Friday, 7am–4pm, no weekends. We believe a balanced team is a strong team.
• Benefits that have your back — fully covered PPO vision & dental, life insurance, a company health contribution and 401(k) eligibility after 90 days, plus paid time off and paid holidays.

About the role:

As our Dispatcher, you'll be the nerve center of our service day — the air traffic controller who turns booked calls into a smoothly run, customer-first schedule. This isn't a phone-answering job. You own the board, you set the pace, and when the day runs smoothly, it's because of you.

What you'll do:

• Run the daily schedule — match the right technician to the right job and keep the day flowing
• Coordinate the field team in real time and set them up to win from their first call
• Keep customers informed and cared for, from first call to job done
• Partner with the call center to keep the schedule full
• Own "winning the day" — you're the engine that keeps everything on track

Who you are:

• Decisive, organized, and calm under pressure — you thrive in fast-moving environments
• A natural coordinator who can direct a team while putting the customer first
• 2 years in dispatch, scheduling, or high-volume customer coordination — any industry; we'll teach you the trade
• Proficient with computers and today's technology — you pick up new software quickly (Housecall Pro a plus)
• A skilled-trade or home-services background is a plus, not a requirement
• Bilingual Spanish a plus

Good people first, great professionals second. That's how we built Good Guy Plumbing — and how we'll keep growing it. If that's the kind of team you want to be part of, we'd love to meet you.

Ready to be the heartbeat of a company that does things the right way? Apply today.

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Torrance, CA 90501 (Required)

Work Location: In person

Salary : $25 - $30