Operations Manager - Industry Experience Required

Are you looking for an innovative, fast-paced, and rewarding opportunity to advance your career in operations leadership?

Look no further. Good Greek Moving & Storage is expanding its leadership team and is seeking an experienced Operations Manager with a proven background in the moving, logistics, or transportation industry.

Known as an industry leader in relocation services, Good Greek is a total relocation expert offering moving, storage, trash removal, auto transport, realty services, and premier concierge solutions. This role is critical to the daily success of our operations and will work closely with executive leadership, dispatch, compliance, moving crews, and customers to ensure seamless execution and regulatory compliance.

The Operations Manager will oversee day-to-day operational functions, optimize workflows, manage personnel, and ensure exceptional service delivery while maintaining compliance with DOT and industry regulations.

We are seeking a results-driven, forward-thinking, and highly organized operations professional with hands-on industry experience. The ideal candidate is a confident leader who thrives in high-volume, deadline-driven environments and can manage multiple operational priorities simultaneously.

This role requires strong leadership, strategic thinking, and the ability to keep all facets of operations running efficiently while delivering an outstanding customer experience.

• Strong attention to detail and operational accuracy




• Advanced organizational and documentation skills




• Excellent verbal and written communication skills




• Strong leadership and team-management abilities




• High energy, dependable, and solution-oriented




• Proficient in reporting, data analysis, and CRM/software systems




• Ability to multitask and perform under pressure




• Minimum 3–5 years of Operations Management experience in the moving, logistics, or transportation industry (required)




• Working knowledge of DOT regulations and compliance standards




• Bilingual is a plus

• Oversee and manage daily operations, dispatch, and scheduling




• Plan, coordinate, and optimize job assignments and crew coverage




• Ensure adequate staffing, equipment, and capacity for all jobs




• Manage relationships with drivers, helpers, and field personnel




• Monitor driver activity, locations, and performance




• Ensure compliance with DOT regulations and internal policies; document and report violations




• Serve as a point of escalation for customer service and operational issues




• Maintain accurate CRM and operational data




• Provide ETA updates and operational notes within company systems




• Communicate effectively with customers, customer service teams, and leadership




• Identify operational inefficiencies and implement process improvements

• Full-Time




• Salaried Position

• Competitive salary based on experience




• Comprehensive benefits package




• Paid training and growth opportunities

Good Greek and its affiliates are equal opportunity employers. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.