What are the responsibilities and job description for the Waitresses position at Good Friends Restaurant?
Job Summary
We are seeking energetic and personable Waitresses to join our vibrant dining team In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, friendly interactions, and expert knowledge of our menu. Your enthusiasm and professionalism will help create memorable moments for our guests, ensuring they feel welcomed and valued from the moment they arrive until their departure. This is an exciting opportunity for individuals passionate about food service, hospitality, and providing top-tier customer care in a lively, fast-paced environment.
Duties
- Greet guests warmly upon arrival and manage seating arrangements efficiently using reservation systems such as OpenTable or similar platforms.
- Take accurate food and beverage orders, ensuring special requests and dietary needs are clearly communicated to the kitchen staff.
- Use POS systems like Aloha POS or Micros POS to process orders swiftly and accurately, handling cash, credit cards, and other payment methods with precision.
- Upsell menu items by suggesting complementary dishes or drinks to enhance guest satisfaction and increase sales.
- Serve food and beverages promptly while maintaining high standards of presentation and cleanliness.
- Ensure food safety and sanitation standards are met through proper food handling, serving, and bussing procedures.
- Assist with food preparation tasks when needed, supporting kitchen staff during busy periods.
- Clear tables efficiently, bus tables as necessary, and maintain a clean dining area throughout your shift.
- Provide excellent guest relations by addressing questions or concerns promptly and courteously.
- Collaborate with team members including hosts/hostesses, bartenders, and kitchen staff to deliver seamless service.
- Maintain knowledge of the menu including ingredients, preparation methods, and wine or beverage pairings to assist guests effectively.
- Support nightclubs or special event areas when applicable by managing high-volume service with enthusiasm.
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or upscale venues.
- Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms for efficient order processing.
- Strong customer service skills with a friendly demeanor and a genuine desire to create positive guest experiences.
- Excellent time management abilities to handle multiple tables efficiently during busy hours.
- Knowledge of food safety regulations and sanitation practices to ensure a safe dining environment.
- Ability to upsell menu items confidently while respecting guest preferences.
- Basic math skills for cash handling, billing accuracy, and transaction processing.
- Experience with OpenTable or other reservation management tools is a plus.
- Culinary experience or kitchen familiarity is advantageous for understanding food preparation processes.
- Effective communication skills for coordinating with team members and engaging with guests professionally.
- Flexibility to work evenings, weekends, holidays, and nightclubs as required by the venue's schedule. Join us in creating memorable dining experiences where hospitality meets energy We value dedicated team players who thrive in dynamic settings and are eager to deliver exceptional service every day. All positions are paid roles committed to fostering a welcoming environment for both staff and guests alike
Pay: From $6.38 per hour
Expected hours: 6.38 per week
Benefits:
- Relocation assistance
Work Location: In person
Salary : $6