What are the responsibilities and job description for the Senior Merchant position at Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore?
DEPARTMENT: Merchandising POSITION: Senior Merchant REPORTS TO: Vice President, Hard Goods Merchandising Overview At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. Position Summary The Senior Merchant is responsible for ensuring the development, execution, and communication of a merchandise strategy that meets or exceeds financial plans. Duties and Responsibilities: Must have experience in management of the following areas: Financial: Responsible for all aspects of driving sales, margin, and turn within category of responsibility. Work with analysts to create reports to analyze sales, margin, and inventory and identify trends and recommend and execute business opportunities and minimize risks. Partner with Finance to complete top down and bottoms up planning for category both seasonally and monthly in OTB. Analyze OTB and take action as needed, recommending changes to future on orders, RTV's, pricing or markdown strategies. Marketing: Manage internal and external category communication. Develop a strategy for assortment, pricing, and advertising. Ensure effective advertising in all channels by ensuring delivery of advertised product, executing price changes, store signage, and communication to the stores. Leads marketing strategy for either Hard Goods or Soft Goods seasonally, with key vendors, and at key marketing time periods. Operational: Execute assortment plans, product selection/sourcing, pricing, vendor negotiations and promotional marketing. Work with merchandise support staff to ensure proper stock levels and fill rates. Create and provide direction for store planning, signage and visual merchandising. Formulate pricing strategies, negotiate discounts when appropriate, and execute markdown strategy. Support daily internal deadlines and goals of other departments. Prepare and oversee store communication for area of responsibility. Respond to and identify store and customer needs and make appropriate adjustment in financial plans. Works with Chief Merchandising Officer on key initiatives and can represent merchandising department in key meetings. Human Resources and Development: Maintain expert knowledge of industry through store visits and competitive analysis. Monitor and provide development and training of associate merchant and merchant support staff. Required to train and develop (possible mentorship) of less-seasoned merchants. Qualifications and Skills Required: Experience: 15 or more years of experience in a retail-buying environment required Ability to multi-task. Strong organizational and time management skills. Excellent oral and written communication skills. Must be able to work well in a team environment and work independently. Proven analytical and problem-solving ability. Strong PC skills (MS office,) must include excel. Excellent follow-through and attention to detail. Commitment to customer service for both external and internal customers. Knowledge and passion for Golf or Tennis preferred. Must be assertive and eager to grow in an extremely fast-paced organization. Work Environment and Physical Requirements: Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional. Flexibility to work extended and varying hours as needed. Travel: 10% of travel is required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. PGA TOUR Superstore is operated by Golf & Tennis Pro Shop, Inc., a subsidiary of AMB Sports and Entertainment. Our stores are located across the US with our Store Support Center and Customer Care Center located in Roswell, GA. Our shared ambition is to be the premier golf retailer in the world, focused on growing the game and inspiring people to play their best! Our Associates deliver world-class service to our customers with unparallelled golf experiences on our putting greens, Studios, and hitting bays all with state-of-the art technology delivering game-changing opportunities at every turn. With access to award-winning product knowledge training, Associates quickly build confidence and establish meaningful connections with everyone coming through our doors. Golf’s greatest brands are in our stores offering performance, style and value – with both new and pre-owned clubs. Our amazing Services Associates can repair and regrip clubs and have customers heading out to the courses with the best advantage. Our Instructors are PGA pros and coach customers to reach their goals with equipment fitting exactly to their needs & playing styles informed by sport-leading Trackman technology. Every store features the very best in golf apparel for Men, Women, and Juniors and an unmatched collection of footwear options. For more information, visit: PGA TOUR Superstore