What are the responsibilities and job description for the Bar and Service Shift Lead position at Golf Haus?
Job Summary
Come join our dynamic team at Golf Haus, where we combine a passion for golf with a vibrant social atmosphere. We are seeking enthusiastic and customer-focused individuals to provide exceptional service and create memorable experiences for our guests. Golf Haus is a premier indoor golf facility, with state-of-the-art Golfzon simulators and a focus on creating memorable guest experiences. We are seeking enthusiastic, customer-focused, service-oriented, experienced bar and service leads.
Responsibilities
· Provide exceptional bar and service operations, ensuring high standards of service and cleanliness
· Greet customers and provide excellent service in a timely fashion
· Guide guests through the indoor golf experience, including assistance moving from driving range mode to course and game modes, changing courses, etc.
· Monitor customer satisfaction and address any concerns promptly
· Ensure compliance with health and safety regulations as well as company policies
· Receive orders from guests and waitstaff
· In-depth knowledge of all products behind bar including wine, beer, spirits, and cocktails
· Prepare and serve liquor, mixed-drinks, wine, beer, and non-alcoholic drinks as ordered in a timely manner
· Prepare and serve food
· Maintain bar and follow health, safety and sanitation guidelines and standards
· Ensure guests are of legal drinking age by checking photo IDs
· Collect and process payments from guests for drinks, food served, and bay rentals
· Use proper judgment and, when necessary, refuse service to patrons who are intoxicated and/or disruptive
· Answer phone calls, guest questions, provide information, and take bay bookings
· Complete bar logs, checklists, and communicate timely with owners
· Handle busy service independently and professionally
· Perform other duties as assigned by owners
Skills
· Exceptional communication skills, both verbal and written
· Ability to multitask in a fast-paced environment while maintaining attention to detail
· A passion for hospitality and delivering outstanding customer experiences
· Well-organized with ability to take and place beverage and/or food orders accurately and efficiently
· Ability to remain calm and professional when dealing with unruly and/or argumentative patrons
· Ability to operate in a fast-paced environment while multi-tasking and solving problems quickly
· Ability to operate POS and booking systems
Qualifications/Education:
· High school diploma or GED
· TIPS Certification, or other equivalent bar service certification
· Ability to work a flexible schedule including opening, closing, weekends, and holidays
Join our team as a Bar and Service Shift Lead where you can make an impact while enjoying a rewarding career in the hospitality industry!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Centennial, CO 80112: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20