Retail Golf Club Tech

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game. If you are ready to make a difference and take the next step in your career, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments. Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs. Manages workflow for all customer services including establishing turn-around times to meet customer’s needs. Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc. Manages golf service supply inventory by accurately tracking shop usage Completes, organizes and stores all customers’ work orders. Provides a high level of customer service by consistently putting the customer at the center of everything we do. Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards. Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Maintains and participates in all recovery and cleanliness standards. Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned ed by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred VIRTUAL REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.