Front Desk Coordinator/Social Media Coordinator

Goldleaf Development has been professionally managing rental properties since 1977. We are committed to high quality work, attention to detail and great customer service. Our company is looking for a driven Front Desk Coordinator to work in our fast paced office.

Front Desk Coordinator/Social Media Coordinator

Madison, WI

The perfect candidate must:

· Have a cheery, upbeat disposition in all situations

· Impeccable customer service skills in person and on the telephone

· Highly organized and detail oriented

· Be able to multi-task is essential

· Content Creation & Design: Proficiency with visual editing tools (e.g., Canva, Adobe Photoshop, ) to design eye-catching graphics, short-form video (Reels, TikToks, Shorts), and imagery.

·Community Management: Active engagement skills—responding to comments, managing direct messages (DMs), and fostering a positive, responsive brand presence online.

·Social Listening & Trend Identification: Skill in monitoring brand mentions, industry news, competitor strategies, and viral internet trends to capitalize on timely opportunities.

· Ability to think and act quickly with efficiency and accuracy

· Be familiar with multi-line phone systems, faxing, and copy machines

· Experience with computers and basic systems

· Excellent writing skills

· Punctual and attend work daily (to include some overtime)

Daily Duties:

· Help the office run smoothly on a daily basis

· Regular content creating and posts with little to no supervision

· Answering phones and assisting tenants with questions and concerns

· Reply to general office emails in a timely manner

· Some interaction with lease paperwork

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person