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Pre-Suit Case Manager

GOLDLAW - Personal Injury Lawyers
West Palm Beach, FL Full Time
POSTED ON 3/10/2026 CLOSED ON 4/20/2026

What are the responsibilities and job description for the Pre-Suit Case Manager position at GOLDLAW - Personal Injury Lawyers?

Description

At GOLDLAW, a personal injury law firm, we believe the happiness, health, and engagement of our employees directly contribute to the customer service of our clients. GOLDLAW is a leading personal injury firm. We provide exceptional legal services and achieve favorable outcomes for our clients. Our commitment is to prioritize our employees while we work diligently to grow the organization and enjoy life, given our benefit plans and competitive compensation. We are currently seeking a skilled and motivated Paralegal to join our Team!

Position Summary

We are seeking an experienced and detail-oriented Pre-Suit Case Manager to join our Pre-Suit team. The ideal candidate will be responsible for managing personal injury claims from intake through settlement negotiations, prior to litigation. They will support the attorney by performing a variety of tasks, including case management, research, review of documentation, and discovery. This position requires strong communication skills, a thorough understanding of the personal injury process, and the ability to work effectively with clients, medical providers, insurance adjusters, and attorneys.

Job Duties

  • Completes client intakes, builds out new client files, and prepares correspondence.
  • Manages all aspects of cases in pre-suit for negotiations.
  • Coordinates with experts, drafts Notices of Intent, and responds to pre-suit discovery for nursing home, assisted living, and medical malpractice cases.
  • Completes legal and other online research to support case strategy.
  • Reviews and summarizes records, reports, and other case-related documents.
  • Routinely communicate with clients to ensure they are complying with the treatment plan and that all of their questions are answered.
  • Communicate with Insurance Adjusters.
  • Communicate with Doctor’s Offices.
  • Organizes and maintains electronic case files, evidence, and legal documents.
  • Completes all aspects of the case settlement and disbursal process for attorney approval.
  • Assist in editing demand letter and prepare demand package.
  • Identify potential bad faith cases and present to attorney for evaluation.
  • Process case-related invoices.

Benefits & Compensation

  • Competitive Salary based upon experience
  • Medical, Dental & Vision
  • Group Life Insurance and Accidental Death & Disability
  • Short Term and Long Term Disability
  • Employee Assistance Program (EAP)
  • 401K with company matching
  • 3 weeks paid time off (PTO)
  • 10 paid holidays

Requirements

QUALIFICATIONS:

Education And/Or Experience

  • Degree in Paralegal Studies, or
  • Paralegal Certification (e.g., as an FRP) required, and
  • Minimum of 3 years’ experience as a paralegal (preferably in Personal Injury).
  • Strong understanding of the litigation process, legal terms, and court procedures
  • FileVine Case Management experience is preferred, but not required
  • Demonstrate Proficiency in MS Office Suite (OneDrive, Excel, etc.)

Other Professional Abilities

  • Exercise Extreme Attention to Detail
  • Effectively and Respectfully Communicate with all Levels of our Organization
  • Wisely Manage Time to Prioritize Multiple Competing Tasks
  • Take Initiative & Demonstrate Logical and Reasonable Decision-Making Skills
  • Maintain Organization with Workspace & Electronic Documentation

Work Environment

This job operates in a professional office setting as well as working out in the field with the public at events. This role routinely uses standard office equipment: manual dexterity, physical mobility, and some physical strength/stamina.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.?While performing the duties of this job, the employee is regularly required to successfully complete most office tasks that require any physicality, which is limited in this position.?

GOLDLAW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary.com Estimation for Pre-Suit Case Manager in West Palm Beach, FL
$80,587 to $98,549
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