What are the responsibilities and job description for the Office Manager – Self Storage Facility position at Goldi Locks Self Storage?
Office Manager – Self Storage Facility
We are seeking a reliable, organized, and customer-focused Office Manager to oversee day-to-day operations at our self storage facility. This position requires strong communication skills, attention to detail, and the ability to manage customers, rentals, and office operations in a professional manner.
Responsibilities
- Assist customers with storage rentals and move-ins
- Answer phone calls and respond to customer inquiries
- Manage tenant accounts, payments, and delinquency notices
- Maintain accurate records using storage management software
- Open and close the office/facility daily
- Monitor facility activity and maintain a clean, professional office environment
- Coordinate with maintenance vendors and contractors as needed
- Handle U-Haul rentals and returns (if applicable)
- Provide excellent customer service and problem resolution
Qualifications
- Previous office, administrative, retail, or customer service experience preferred
- Strong communication and organizational skills
- Comfortable using computers and office software
- Ability to multitask and work independently
- Professional appearance and positive attitude
- Reliable transportation and punctuality required
Preferred Experience
- Self storage experience
- SiteLink software knowledge
- U-Haul dealer experience
- Sales or collections experience
Schedule
- Part-time
- Weekend availability required
Compensation
- Competitive hourly pay based on experience
- Opportunity for growth and long-term employment
To apply, please send your resume and a brief description of your experience.
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22