Retail Floor Manager

Goldflower is destined to be the next BIG name in cannabis. We are a collection of industry experts from around the globe that lead with passion, creativity, and hard work.

While GOLDFLOWER is committed to the highest level of quality, we are also committed to our people. We believe in hiring locally, offering competitive compensation packages, and allowing our employees to learn and grow. We strive to be active corporate citizens, community members and celebrate diversity and inclusion as a company. Our CANNABIS has meaning, it’s an art form, and we’ve mastered our craft. We are looking for someone to grow with us! GOLD FLOWER's mission is to serve our community by being the premier cannabis company in the industry. We aim to provide a consistent and exceptional 5-star experience for every guest and patient, at every location.

Job Summary:

We are in search of a dynamic Floor Managers to assist the dispensary General Managers to oversee the operations of our upcoming retail location. The ideal candidate will ensure a seamless, professional, and welcoming environment for patients and customers, upholding our commitment to excellence. The ideal candidate will be a person whose experience and personality enable them to train and support our budtenders ability to maximize every sale and inspire customers to return time and again. Not only because our budtenders love our products and store, but because they’ve built a genuine emotional connection rooted in authentic care, deep product knowledge, and a commitment to delivering a 5.0 Google-worthy experience for every client served.

Requirements:

• High school diploma or equivalent.
• Prior leadership experience in a dispensary setting where sales was a core function of the team with demonstrated experience and oversight of sales within a fast-paced retail environment.
• At least 21 years old with a clean record verified through a Florida Department of Law Enforcement Level 2 Background Screening.
• Proficiency in utilizing point-of-sale systems.
• Ability to work full-time, with flexibility for night and weekend shifts.
• Strong interpersonal skills, with the capacity to work effectively with diverse personalities.
• Proven ability in resolving issues and maintaining professionalism in challenging situations.
• Basic math skills and cash-handling experience.
• A genuine passion for the cannabis industry and GOLDFLOWER’s vision.
• Enthusiasm for cultivating lasting customer relationships.

Responsibilities:

• Supervise and lead retail team.
• Address issues and challenges as they arise.
• Ensure that a high level of customer service is always maintained.
• Address patient inquiries, concerns, and complaints.
• Drive sales and revenue through training and overseeing the sales flow which results in budtender product knowledge, positive patient interactions, and the ability to upsell.
• Maintain and oversee compliance in all transactions.
• Train staff on compliance requirements.
• Generate regular reports on sales performance, inventory levels, and key metrics.
• Assist in development and implementation of all company standard operating procedures.
• Analyze customer data and feedback to identify buying trends and preferences.
• Collaborate with the marketing team to implement promotional strategies and campaigns.
• Participate in planning and executing in-store events.
• Review customer feedback on a regular basis.
• Manage inventory levels, ensuring a well-stocked and organized dispensary.
• Support reception duties as necessary.
• Implement health and safety protocols.
• Cultivate a team-oriented, organized, and detail-focused work environment.
• Collaborate with the store manager to ensure efficient staff scheduling.
• Handle time-off requests and manage staffing levels based on business demand.
• Ensure staff are trained in the effective use of technology in customer transactions.
• Oversee maintenance of point-of-sale systems.
• Stay informed about the latest research and guidelines related to cannabis consumption and products.

GOLDFLOWER is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

To Apply:

Submit your resume. Include a cover letter addressing your suitability for this role.

 Job Type: Full-time

 Pay: 55K

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you 21 years old or older?
• Can you successfully pass a level 2 background check?
• What is the best email to set up an interview?

Work Location: In person

Salary : $55,000