What are the responsibilities and job description for the Pool Operations Supervisor position at Goldfish Swim School?
What You’ll Lead
As Pool Operations Supervisor, you’ll keep our Bedford, NH pool team running smoothly while protecting a safe, welcoming experience for every family. This full-time, onsite role exists to coach staff performance, support consistent lesson quality, and ensure customer satisfaction.
Key responsibilities include leading, disciplining, and giving constructive feedback to pool staff; conducting periodic evaluations; running monthly meetings/workshops; delivering aquatic-based new-hire training; supporting W.A.T.E.R. Safety presentations; overseeing Swim Instructor Trainers (including training logs) and Swim Team Coaches; communicating daily shift notes to the GM/AGM; and producing weekly status reports (including notes, checklists, and student progress summaries).
Required qualifications/skills:
Pay: $22–$25/hour. Apply today to help lead a high-performing, safety-first deck.
Key responsibilities include leading, disciplining, and giving constructive feedback to pool staff; conducting periodic evaluations; running monthly meetings/workshops; delivering aquatic-based new-hire training; supporting W.A.T.E.R. Safety presentations; overseeing Swim Instructor Trainers (including training logs) and Swim Team Coaches; communicating daily shift notes to the GM/AGM; and producing weekly status reports (including notes, checklists, and student progress summaries).
Required qualifications/skills:
- High school diploma/GED required; college degree preferred
- Strong communication and organization; comfort working with children
- Must pass background examinations
- 2 years as a swim instructor preferred; youth coaching/teaching/camp experience preferred
- Lifeguard/CPR/AED/First Aid/Ellis preferred (training available); CPO certification optional (paid training if needed)
Pay: $22–$25/hour. Apply today to help lead a high-performing, safety-first deck.
Benefits That Matter
Medical, Dental, and Vision coverage; 401(k); Competitive Salary; Paid Time Off; and Employee Discounts.
A Typical Shift
You’ll start by scanning the day’s schedule, checking in with leaders on the deck, and setting clear priorities for a smooth flow of lessons and transitions. Between classes, you’ll touch base with parents/guardians on progress and questions, then pivot to quick huddles that keep everyone aligned. Later, you’ll review notes and logs, prep for a workshop or training block, and wrap up by sending a concise shift update and organizing the week’s reporting items so leadership has a clear snapshot of how things are going.
Benefits:
Job Training, Company Social Events, Paid HolidaysSalary : $22 - $25