What are the responsibilities and job description for the Front Desk Representative position at Goldfish Swim School - Johns Creek?
Benefits:
- Flexible schedule
- Training & development
- Opportunity for advancement
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smile!
Benefits:
Benefits:
- Leadership roles
- Flexible hours
- Pay raise after training
- Valuable work experience
- Future references/referrals
Role: Front Desk Customer Service Representative
- Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.
Primary Responsibilities:
- Addresses inquiries via phone, digital and in person and follows up timely
- Checks in students on the attendance tracking system and prepares lesson schedules for team members
- Resolves account matters and contacts guests for clarification purposes
- Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space
- Updates informational displays with accurate and timely promotions and literature
- Monitor Snack area and provide guidance to Snack Shack staff.
Job Qualifications and Skills
- Ability to work with children
- Problem solver and creative thinking skills to identify and resolve challenges
- Excellent communication and organizational skills
Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //www.goldfishswimschool.com.
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschooljohnscreek is an Equal Opportunity Employer.
Salary : $16 - $20