What are the responsibilities and job description for the Customer Service Representative Fairview Park position at Goldfish Swim School Fairview Park?
About Us
Goldfish Swim School is a fast-paced and dynamic environment where we wear flip flops, sing on the job, tell corny jokes, and love what we do! We're currently looking for a sales expert to present our program to interested prospects and convert them into loyal members.
Job Summary
In this role, you will be responsible for generating new business and increasing revenue through effective sales and customer service techniques. You will work closely with our management team to understand our goals and objectives and develop strategies to achieve them.
Key Responsibilities:
- Sell our swim school programs and services to potential customers.
- Develop and maintain relationships with existing customers to increase loyalty and retention.
- Process customer transactions accurately and efficiently.
- Handle customer complaints and issues in a professional and courteous manner.
- Contribute to the development of marketing materials and promotional campaigns.
Requirements
- High school diploma or GED required.
- Previous sales and customer service experience preferred.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Able to pass a background check.
