What are the responsibilities and job description for the Assistant General Manager position at Goldfish Swim School - Delaware?
Job description
Benefits:
Requirements:
Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt
Job Status: Full Time
*This role must be comfortable working onsite at the GSS Pike Creek location*
*Must be available to work weekends and weeknights*
Summary: Goldfish Swim School is seeking a full-time Assistant General Manager (“AGM”) at its Pike Creek, DE location. The AGM oversees the quality and success of Goldfish Swim School’s daily operations including staffing, safety, pool operations, swim lesson quality, cash management, customer service, ordering from vendors, private party operations and workplace employee activities.
Duties and Responsibilities
Education/Experience: High school diploma or GED required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and /or childcare provider is preferred. Two or more years of management experience is preferred. Two or more years as a swimming instructor is preferred.
Certificates and Licenses: Lifeguard, CPR, FirstAid, AED are required. Certified Pool Operator and/or Lifeguard Instructor certification is highly encouraged.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Quarterly Bonuses
- Performance Bonus Advanced Degree Program
Requirements:
- Ability to work with children
- Excellent interpersonal communication and organizational skills Must pass background examinations (included with training)
Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt
Job Status: Full Time
*This role must be comfortable working onsite at the GSS Pike Creek location*
*Must be available to work weekends and weeknights*
Summary: Goldfish Swim School is seeking a full-time Assistant General Manager (“AGM”) at its Pike Creek, DE location. The AGM oversees the quality and success of Goldfish Swim School’s daily operations including staffing, safety, pool operations, swim lesson quality, cash management, customer service, ordering from vendors, private party operations and workplace employee activities.
Duties and Responsibilities
- Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
- Assists General Manager and department managers with fulfilling the daily tasks.
- Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
- Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
- Provides sales and marketing training to all qualified sales staff.
- Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
- Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
- Gains knowledge and experience in the iClass Pro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Education/Experience: High school diploma or GED required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and /or childcare provider is preferred. Two or more years of management experience is preferred. Two or more years as a swimming instructor is preferred.
Certificates and Licenses: Lifeguard, CPR, FirstAid, AED are required. Certified Pool Operator and/or Lifeguard Instructor certification is highly encouraged.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.