What are the responsibilities and job description for the ServiceNow Analyst position at Goldenpick Technologies LLC?
Must have
- A minimum of 5 years of experience with ServiceNow Configuration Management is required
- Yokohama instance or later
- ServiceNow System Administration Certification and ServiceNow CMDB Certification
- Service Mapping, Discovery, CMDB, Service Graph / Integration (ie. InTune, Tanium, SAM/HAM providers)
- Strong process and analytical skills are essential, including critical thinking, data analysis, research, and problem-solving abilities
- Proficiency in data analysis and reporting is required, with familiarity in ServiceNow reporting and dashboards. Knowledge of Power BI is a plus
- Excellent verbal and written communication skills are necessary to effectively engage with business users and IT, and to present solutions at all levels of the organization
- Must be highly organized and possess strong skills in planning, time management, scheduling, documentation, and meeting deadlines
- An innovative mindset is essential for developing solutions through the effective use of available technologies
- Attention to detail and a self-starting, inquisitive nature is highly valued
- The ability to be flexible and adaptable while working under strict deadlines with minimal supervision is crucial
Salary : $60 - $65