Monitoring Tool Expert

• Platform Ownership
• Network & Monitoring Tools (must have)
• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day-to-day support.
• Knows network-centric monitoring capabilities, including SNMP polling, traps, and device visibility. Ensure new sites and devices are properly onboarded
• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)
• Provide sysadmin support for Linux and Windows servers, including:
• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)
• OS level troubleshooting and configuration
• Monitoring and logging enablement
• Support hybrid environments spanning on-prem and Azure infrastructure.
• A developer mindset with experience in Dev workflow, GitHub, PowerShell, etc.
• Observability & Event Management Support (should have)
• Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
• Assist with event management workflows, ensuring alerts are actionable and routed correctly.
• Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)
• Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.
• Support log ingestion, troubleshooting, and collaboration with security and incident response teams.
• Ensure infrastructure and network telemetry support security detection requirements. Cloud Monitoring & Azure Integration (should have)
• Has experience with the Azure cloud platform. Have either directly supported or is familiar with Azure-based monitoring and logging, including:
• Azure Monitor and Log Analytics integrations
• Observability for Azure-hosted workloads, Automation, AI & Continuous Improvement (nice to have)
• Explore and apply AI-assisted features within monitoring, event management, and SIEM tools to:
• Improve signal quality / reduce alert fatigue
• Support faster incident triage
• Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.
• Knowledge Transfer & Operational Resilience
• Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
• Support on call or escalation rotations as needed.

• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments
• Hands-on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).
• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network-centric monitoring platforms like SolarWinds
• Not a must, but nice to have experience with a platform like StruxureWare.
• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.
• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud-based telemetry, logs, metrics, and integrations).
• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
• Familiarity with Agile or SAFe ways of working, including collaboration in sprint-based delivery models and cross-functional team engagement, is a plus.
• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.
• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations
• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
• Knowledge of Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
• Experience with change management practices in an enterprise IT environment is beneficial
   

Salary : $60 - $65