What are the responsibilities and job description for the Office Manager Home Care position at Golden Years In Home Senior Care?
About Us:
Golden Years Home Care is dedicated to providing exceptional home care services to seniors and individuals in need. Our mission is to enhance the quality of life for our clients through compassionate, personalized care. We are seeking a motivated and dynamic Assistant Manager to join our busy team and help us continue delivering outstanding care to our clients.
Job Description: The Assistant Manager will play a crucial role in supporting the daily operations of our home care agency. This position requires strong organizational, leadership, and communication skills to ensure the efficient management of staff and client services. The ideal candidate will have a passion for senior care, a proactive attitude, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Assist the Care Manager in coordinating and overseeing client care plans.
Supervise and support a team of caregivers to ensure high-quality care delivery.
Handle scheduling and staff assignments to meet client needs and preferences.
Conduct regular follow-ups with clients and their families to ensure satisfaction.
Address and resolve client and caregiver concerns in a timely and professional manner.
Maintain accurate client and employee records in accordance with company policies and regulations.
Assist in the recruitment, training, and onboarding of new caregivers.
Ensure compliance with all relevant laws, regulations, and company policies.
Support the development and implementation of quality assurance programs.
Participate in regular staff meetings and contribute to continuous improvement initiatives.
Qualifications:
Bachelor’s degree in healthcare administration, business management, or a related field (preferred). High school diploma required.
Minimum of 2 years of experience in a supervisory role within the home care or healthcare industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in using scheduling software and other relevant computer applications.
Ability to multitask and prioritize in a fast-paced environment.
Compassionate and empathetic approach to client care.
Knowledge of relevant healthcare regulations and compliance requirements.
Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off (PTO)
401(k) retirement plan
Professional development opportunities
Supportive and collaborative work environment
How to Apply: If you are passionate about making a difference in the lives of others and have the skills and experience we are looking for, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and why you are the perfect fit for this position to [ken@gycareteam.com].
Application Deadline: 7/15
Golden Years Home Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
