What are the responsibilities and job description for the Product Designer position at Golden Technology?
- Help define digital customer experiences across Kroger websites and native apps
- Partner with Product Managers and UX Leads to refine new and existing customer-facing features.
- Lead a team of User Experience Designers and/or Associate User Experience Designers within a given domain.
- Responsible for owning a highly functional user experience that drives digital engagement & conversion.
- Drive product design initiatives, customer experience enhancements, and make strong individual contributions as needed.
- Partner and collaborate with cross-functional teams consisting of Product Management, Engineering, Digital Marketing, Digital Merchandising and 84.51 to understand and identify areas of opportunity driven from online data, usability, market research, and user-center design principles.
Key Responsibilities
- Conduct competitive analyses of other websites that operate in the same space
- Prepare customer analyses based on our target demographic and initial transactions
- Participate in creating a content development strategy
- Coordinate with UI design team on issues like navigation, page routing, product page design and more
- Track usability goals and prepare reports for senior management
- Develop mockups for our development and design team
- Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
- Partner with digital stakeholders and consumer insight to develop the customer experience strategy and vision while communicating to company officers and senior management
- Provide leadership direction to direct and matrixed core team members, incorporating feedback from across all functions within the Digital Customer Program