On-Site IT Support Technician – Healthcare

URGENT—READ ALL REQUIREMENTS BEFORE APPLYING

Golden Tech and Services LLC (GTS), an NYC- and NYS-certified M/WBE technology consulting firm, is seeking one qualified On-Site IT Support Technician for a prospective healthcare technology contract serving Stony Brook University Hospital facilities.

Do not apply unless you fully satisfy every mandatory qualification and can submit the complete application requested below. This opportunity is contingent upon GTS receiving the contract, the client’s approval of the proposed technician, successful verification of qualifications, and completion of all applicable onboarding requirements. Applying does not guarantee employment.

POSITION DETAILS

• Position: On-Site IT Support Technician – Healthcare
• Location: Stony Brook, New York
• Work arrangement: Fully on-site; no remote or hybrid option
• Schedule: Monday through Friday, approximately 8:30 a.m.–5:00 p.m.
• Expected hours: Approximately 37.5 hours per week
• Contract duration: Approximately 10 months/43 weeks
• Estimated contract hours: Up to 1,612.5 hours; actual hours are not guaranteed and may vary
• Compensation: $28–$32 per hour, depending on verified experience and qualifications
• Number of openings: One
• Anticipated work sites: Stony Brook University Hospital, ACP, ASC, Technology Park, and Pre-op outpatient testing locations
• Occasional earlier starting times or later ending times may be required.

MANDATORY RESPONSIBILITIES

• Maintain, inspect, troubleshoot, and repair mobile clinical computer carts and related equipment.
• Support a fleet of approximately 800 carts involving multiple manufacturers, configurations, and equipment types.
• Monitor cart batteries and replace batteries when necessary.
• Maintain accurate records of cart locations and equipment inventory.
• Maintain and track replacement parts and spare-parts inventory.
• Coordinate and manage warranty repairs.
• Perform preventive and remedial maintenance services.
• Install, configure, test, and validate supported hardware and peripheral equipment.
• Build and prepare new carts, including imaging computers and installing monitors, scanners, ID readers, and related peripherals.
• Work with clinical and technical personnel to modify carts based on operational requirements.
• Coordinate equipment and replacement-part quotations and orders.
• Attend meetings and provide technical guidance, including participation in patient-safety matters when requested.
• Document completed work accurately and comply with hospital procedures, safety requirements, confidentiality rules, and applicable security policies.
• Travel between the designated Stony Brook University Hospital locations as operationally required.

MANDATORY QUALIFICATIONS

Applicants must satisfy all the following requirements:

• At least two years of professional technical-support experience.
• Demonstrated technical experience with HP endpoint computing equipment.
• Demonstrated experience supporting JACO and Capsa workstation-on-wheels equipment.
• Experience working with Cerner electronic medical record systems.
• Ability to install, configure, test, maintain, and troubleshoot the required computers, carts, scanners, monitors, ID readers, batteries, and related peripherals.
• Ability to lift at least 50 pounds.
• Ability to kneel, squat, work under desks or equipment, and climb a ladder safely.
• Ability to provide and use the tools required to perform the work.
• Ability to satisfy current healthcare-facility immunization and onboarding requirements.
• Ability to work onsite at all assigned Stony Brook locations.
• Reliable ability to travel between assigned locations.
• Legal authorization to work in the United States without present or future employer sponsorship.

APPLICATION DEADLINE AND URGENT AVAILABILITY

Complete applications must be submitted through Indeed no later than 11:00 p.m. Eastern Time on September 2, 2026.

Applicants must remain reachable by telephone during the 10 hours immediately following the application deadline. Failure to answer or promptly return GTS’s call may result in removal from consideration because of the contracting deadline.

REQUIRED COMPLETE APPLICATION

Apply only through Indeed. Do not apply by email, telephone, LinkedIn, or the GTS website.

Upload one complete PDF file containing:

• A current, detailed résumé.
• A qualification statement explaining, point by point, how you satisfy every mandatory qualification listed above.
• Details showing at least two years of relevant technical-support experience, including employer or client names, dates, duties, and technologies supported.
• Specific descriptions of your experience with HP endpoint equipment, JACO carts, Capsa carts, Cerner EMR, computer imaging, hardware installation, battery replacement, and peripheral support.
• Copies or details of relevant technical certifications, if applicable.
• Contact information for at least two professional references who can verify the required experience.
• Confirmation that you can work onsite, travel among the assigned facilities, meet the physical requirements, provide the necessary tools, satisfy healthcare onboarding requirements, and work in the United States without sponsorship.
• Your current telephone number and confirmation that you will be available for an urgent call during the required 10-hour period.

Incomplete applications, applications submitted outside Indeed, or applications that do not clearly demonstrate every mandatory qualification may be rejected without further review.

EQUAL OPPORTUNITY

Golden Tech and Services LLC evaluates qualified applicants without unlawful discrimination. Reasonable accommodations will be considered in accordance with applicable law for qualified individuals who can perform the essential functions of the position.

Pay: $28.00 - $32.00 per hour

Expected hours: 37.5 per week

Work Location: In person

Salary : $28 - $32