Manager, IT Systems Administration

About the Position

Golden State is looking for a dynamic Manager to lead a team of Systems Administrators while playing a crucial role in the delivery of core IT services for Chase Center and our satellite offices. Your leadership will be key in developing and executing the technology strategy, ensuring our systems are reliable, scalable, and secure to support the unique demands of a professional sports organization.

You will need a unique blend of technical expertise and managerial skills to oversee infrastructure projects, mentor your team, and strategically align IT initiatives with business objectives. Your judgment and experience will be vital in resolving complex technical challenges and maintaining a robust and optimized IT environment. This position reports to the Director, IT Operations.

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a full-time position based onsite in San Francisco, CA.

Key Responsibilities

• Lead and develop the systems administration team, fostering a culture of continuous improvement, customer service, and professional growth
• Oversee and manage all aspects of systems administration, including server management, cloud infrastructure, Active Directory, Office 365, and Entra ID
• Drive the strategy for IT systems administration, collaborating with other department managers to align on strategic priorities and initiatives
• Manage critical IT infrastructure projects, from evaluating new technologies to overseeing their implementation, ensuring minimal disruption to business operations
• Develop and enforce governance, policies, and procedures related to IT systems administration to ensure security, efficiency, and compliance
• Collaborate with vendors and service providers to ensure high-quality service delivery and effectively manage relationships
• Provide leadership and expertise in diagnosing and resolving complex technical issues, serving as an escalation point for the team
• Stay current on industry trends and emerging technologies, providing strategic recommendations and risk assessments to leadership
• Oversee the administration of the organization's RingCentral telephone system, as well as phone and video conferencing support
• Ensure the availability and integrity of systems through robust backup and disaster recovery planning, implementation, and testing
• Other duties as assigned

Required Experience & Skills

• Bachelor’s degree, preferably in Computer Science/Business Information Systems, or equivalent work experience
• 2 years of experience in a leadership role, managing an IT support, infrastructure, or systems administration team; ability to lead and motivate a team, providing mentorship and fostering a positive, collaborative work environment
• Strong project management skills with the ability to manage multiple projects simultaneously, including a solid understanding of project management fundamentals
• Expertise in administering a hybrid Windows AD/Entra ID domain that supports both Windows and Mac workstations
• Hands-on experience with physical and virtual Windows and Linux server administration, including hyperconverged VMware environments
• Proficiency in cloud technologies such as Entra ID and Google Cloud, including Single Sign-On (SSO)
• Experience with SCCM, InTune, JAMF, and Microsoft Office 365 administration
• Proven experience with backup and disaster recovery planning, including the implementation and testing of DR/BC plans
• Experience with VPN technologies
• Experience with VoIP phone and video conferencing system support (RingCentral preferred)
• Familiarity with LAN/WLAN network infrastructure and advanced data networking configurations
• Exceptional analytical and problem-solving skills with the ability to think critically and strategically
• Outstanding organizational, time management, and interpersonal communication skills (both written and oral)
• High degree of discretion, integrity, and professionalism, with strong accountability
• Ability to work independently and manage conflicting priorities while knowing when to escalate issues appropriately

Time Commitment

• Ability to work evenings, weekends, holidays, and extended hours as needed

• $141,000 - 149,000 Bonus
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

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