What are the responsibilities and job description for the Warehouse Supervisor position at Golden State Foods?
Description
Warehouse Supervisor – Charlotte
What You’ll Do:
You’ll lead a team that moves fast, handles complexity, and delivers with excellence. As Warehouse Supervisor, you are responsible for guiding day-to-day operations in a high-volume distribution center serving two iconic quick service restaurant brands. If you’re driven, organized, and ready to lead people -not just processes - you’re in the right place.
About QCD:
Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.
At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you’re part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.
In This Role, You’ll:
- Lead warehouse operations across two shifts, overseeing associates in a temperature-controlled environment
- Ensure timely receiving, picking, and dispatch of goods while maintaining food safety and quality standards
- Monitor productivity, safety, sanitation, and product integrity across all warehouse processes
- Communicate clearly and regularly with your team, set expectations and keeping operations aligned
- Track KPIs, complete reports (logs, timecards, damage, productivity), and act based on the data
- Plan labor and equipment needs to meet dynamic operational demands
- Work collaboratively across teams to support performance, safety, and customer satisfaction
What You’ll Bring:
- 3–6 years of experience in warehouse or distribution operations, including team supervision
- AA degree preferred (vocational/technical accepted), forklift instructor certification a plus
- Strong knowledge of safety protocols, food handling, and inventory best practices
- Proficiency in computer systems and reporting (barcoding, warehouse systems, timekeeping)
- Ability to lead a diverse team in a 24/7 operation with a focus on collaboration, safety, and efficiency
The Schedule & Setting:
- Full-time, on-site supervisory role in a temperature-controlled warehouse
- Supports a 24/7 operation with flexibility required for evenings, weekends, and holidays as needed
- Leads a large-scale warehouse team focused on safety, reliability, and service
Pay & Benefits:
- Weekly pay (every Friday)
- Health, dental, and vision benefits available after 30 days
- 401(k), paid holidays, vacation, and more
- Company-provided uniforms and work shoes
Why Join Us:
We’re not just in the business of distribution - we’re in the business of development. Your ambition accelerates our whole team’s progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.
QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.
Equal Opportunity Employer:
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.