What are the responsibilities and job description for the Hospice Patient Care Secretary position at Golden Rule Hospice?
Company Overview
Golden Rule Hospice was identified as a "Top Workplace" by the Atlanta Journal & Constitution in 2024 & 2025. This award-winning team is looking for a Patient Care Secretary. The ideal candidates want to join a phenomenal hospice team. Golden Rule Hospice is locally owned and operated. We Embrace the Golden Rule. We've comprised a team of experienced hospice veterans, with a compassionate heart and a caring spirit. Our goal is to make sure that our patients and caregivers receive exceptional care and support. The ideal candidates are compassionate, caring, empathetic, responsive, dependable, and dedicated.
Summary
As a Patient Care Secretary at Golden Rule Hospice, you will play a vital role in delivering high-quality care to our patients. Located in the heart of our community, this position is essential in ensuring that our patients receive the compassionate support they need during their hospice journey.
The Team Secretary reports to the Clinical Director and possesses knowledge, training and experience healthcare back-office operations and systems.
QUALIFICATIONS:
1. High school graduate or equivalent (GED).
2. Preferably one year’s experience in Hospice administrative services.
KNOWLEDGE AND ABILITY:
1. Knowledge of Medicare, Medicaid and third-party reimbursement requirements.
2. Strong organizational skills.
3. Strong attention to detail.
4. Knowledge of Hospice policies and procedures.
5. Ability to exercise independent judgment.
6. Ability to deal effectively with high levels of stress.
JOB DUTIES:
1. Places Medical Equipment orders for patients.
2. Keeps patient information sheet updated when there is an admission or discharge and sends out to all staff
4. Checks off weekly visit notes from field staff.
5. Closes out death or discharge charts with check list completed and ready for audit within 7 days
7. Completes filing for disciplines other than CNA done at least twice a week & PRN.
8. Maintains adequate supply of Consent packs (at least 10)
11. Makes “quality calls” to new admissions at 2 weeks and maintains record of feedback
14. Assists in implementation of policies and procedures.
15. Displays a willingness to support policies and procedures and uses appropriate channels for changes of such policies.
16. Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation, and job performance.
17. Observes confidentiality and safeguards all patient related information.
18. Accepts responsibility for regular attendance and punctuality.
19. Serves as a resource person to all employees.
20. Responsible for answering telephone and forwarding call to appropriate personnel.
21. Files documentation/paperwork in appropriate chart.
Job Type: Full-time
Pay: $24.50 - $25.00 per hour
BENEFITS:
- Competitive Salary (Salaried Position)
- Great working environment
- Generous paid time off
- Paid holidays
- Company 401k contribution
- Health Benefits (Medical & Dental)
- Health Spending Account
- Company Cell
- Company laptop
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Alpharetta, GA 30005: Reliable commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
If you are passionate about making a difference in the lives of patients and their families, we invite you to apply today and join our dedicated team at Golden Rule Hospice!
Job Type: Full-time
Pay: $24.50 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Hospice: 1 year (Required)
Ability to Commute:
- Alpharetta, GA 30005 (Required)
Work Location: In person
Salary : $25 - $25