What are the responsibilities and job description for the IT Support - GO/JC/2583/2026 position at Golden Opportunities?
Job Description
Job Title: IT Support
Candidates Specifications
Job Description:
End user L1 desktop support
Hardware/software troubleshooting and resolution.
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue.
End user project related activity (Like OS upgradation, coverage tool update, etc...)
VIP User support
Good Communication Skills
Coordination with internal team/vendor coordination
Incident & Service request review and closer
SLA Management
Helpdesk Management
Skills Required
RoleIT Support
Industry TypeITES/BPO/KPO
Functional AreaIT-Software
Required Education
Employment TypeFull Time, Permanent
Key Skills
Job CodeGO/JC/2583/2026
Recruiter NameSheena Rakesh
Job Title: IT Support
Candidates Specifications
Job Description:
End user L1 desktop support
Hardware/software troubleshooting and resolution.
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue.
End user project related activity (Like OS upgradation, coverage tool update, etc...)
VIP User support
Good Communication Skills
Coordination with internal team/vendor coordination
Incident & Service request review and closer
SLA Management
Helpdesk Management
Skills Required
RoleIT Support
Industry TypeITES/BPO/KPO
Functional AreaIT-Software
Required Education
Employment TypeFull Time, Permanent
Key Skills
- DESKTOP SUPPORT ENGINEER
- WINDOWS
- OPERATIONS MANAGEMENT
Job CodeGO/JC/2583/2026
Recruiter NameSheena Rakesh