What are the responsibilities and job description for the Pabx Attendant position at Golden Nugget Laughlin?
Overview
PABX Attendant
The PBX attendant provides telephone services for incoming and outgoing calls while delivering the highest level of service and courtesy.
Responsibilities
What we offer you:
#GNLN
Tipped Position
This position does not earn tips
PABX Attendant
The PBX attendant provides telephone services for incoming and outgoing calls while delivering the highest level of service and courtesy.
Responsibilities
- Handle all incoming and outgoing calls in a courteous and efficient manner.
- Provide guests with services such as wake-ups, messages, paging in Casino, long distance assistance and other special services such as screening calls, taking, inputting and giving messages.
- Assist administration in locating other personnel, taking messages, and other miscellaneous requests.
- To operate the ACD console and be familiar with all alarms.
- Be able to operate the TDD machine.
- Inform guests of functions and facilities upon request.
- Responsible for keeping own information on personnel and departments up to date.
- Read all posted yellows and memos.
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
#GNLN
Tipped Position
This position does not earn tips