Food Runner - Mastro's Steakhouse

Overview

The Food Runner is to create the finest experiences for our guest, provide

exceptional service and create a connection with our guests with warmth, energy,

teamwork and professionalism. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Maintains a professional image.
• Maintains professional working relationships.
• Delivers food items to guests quickly and accurately.
• Maintains clean and organized work areas.
• Strong product knowledge.
• Respects guest right of way.
• Assures complete food order delivery.
• Notifies manager of unhappy guests.
• Performs assigned sidework duties.
• Assists managers/chefs as directed.
  
  

Qualifications

• Stands during 6-8 hour shift.
• May be required to assist service staff during peak periods.
• Able to manage unsatisfactory guest experience.
• Lifts 50 pound trays during shift and may carry up stairs.
• Able to hear guest order and requests amidst loud, background
  
  

noise.

• Fluent in English.
  
  

Posted Salary Range

USD $12.00 - USD $12.00 /Hr.

Tipped Position

This position earns tips