Sales Support Assistant

Sales Support Assistant (Part-Time)

Includes working with customers, the sales and customer service team and operations

Industry: Importing and distribution

Location: Tallahassee, FL (in-office)

Summary Of Qualifications

• Customer relations experience is helpful
• Excel, Word and other software. Customer Relationship software experience a plus
  
  

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Full Job Description

About us: Golden Lighting, a nationally recognized brand, is a growing company of 30 employees specializing in the design and manufacture of residential lighting products. To aid our growth, we are searching for an experienced and motivated Accounts Receivable Specialist to join a team of accounting professionals.

How this role is important to the company: The Accounts Receivable Specialist is a key player who ensures cash flow into the company remains accurate and up to date. As we continue to expand our operation, having a dependable accounts receivable team allows us to make informed business decisions.

We Are Specifically Looking For Someone Who

• Thrives when given autonomy in their position
• Is extremely detail-oriented and organized
• Takes initiative and doesn't just want for direction when you see an issue
• Is looking for more than just a "job" and wants a stable, long-term career with a company they can grow alongside
  
  

If this describes you, please read on!

Requirements

Position Summary

The Sales Support Assistant is a vital role that supports customer engagement, reporting, and operational efficiency within the sales function. This position is ideal for young professionals looking to gain insight into a corporate setting while being compensated for their contributions. It requires strong communication skills, technical aptitude, and proficiency in Excel.

Core Responsibilities Reporting and Data Analysis

• Oversee the upkeep and accuracy of eCAT, updating data as required.
• Create and maintain accurate reports utilizing Excel and related IT tools.
  
  

Operational & Sales Support

• Assist with administrative functions and team projects as assigned.
• Support the sales team and marketing efforts to ensure smooth workflow
  
  

Customer Inquiry Management

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Provide accurate information to customers and ensure a positive service experience.
  
  

Qualifications And Competencies

• Strong technical aptitude with ability to learn new systems quickly.
• Proficiency in Excel and related reporting tools.
• Strong communication and interpersonal skills; personable and approachable.
• Detail-oriented with strong organizational skills.
• Sales experience a plus, but not required.
• Experience with eCAT and CRP platforms preferred.
  
  

Key Performance Indicators (KPIs)

• Accuracy and quality of reporting deliverables.
• Timely and professional response to customer inquiries.
• Effective support of sales and team operations.
• Contribution to customer satisfaction and retention.
  
  

Benefits

Part-time position, 15–20 hours per week, flexible scheduling, no weekends.