What are the responsibilities and job description for the Office Assistant/Scheduler position at GOLDEN HEART HOME SERVICES?
Golden Heart Home Services is a growing home care agency licensed by MDHHS serving MI Waver, MI Home Help, and Private Pay clients. We take pride in providing compassionate, reliable care to seniors the medically fragile and individuals in need. Helping them maintain independence and remain in their homes. We are expanding in the Upper Peninsula and looking for a dependable, organized Office Assistant to support daily operations.
Responsibilities:
- Answer incoming calls (clients, caregivers, referrals)
- Schedule and coordinate caregiver shifts
- Assist with onboarding new caregivers
- Maintain client and employee records
- Communicate with care coordinators and staff
- Handle basic office/admin tasks
- Assist with on call rotation (staffing call outs, answering questions or concerns after 5p and on weekends)
Requirements:
- Strong communication and organization skills
- Reliable and detailoriented
- Ability to multitask in a fastpaced environment
- Basic computer skills (email, scheduling, data entry)
- Minimum of 2 yrs hands on experience caring for the geriatric and homebound population (CNA preferred but not required)
What We Offer:
- Competitive hourly pay
- Flexible schedule
- Growth opportunities within the company
- Supportive, teamoriented environment
- Relias training
- Dental/Vision insurance
- Opportunity to make a difference in the community
Apply Today:
Join a company that is growing and making a difference in the community.
About GOLDEN HEART HOME SERVICES
Golden Heart Home Services is a licensed MDHHS Home Help, and MI Waiver agency committed to providing quality home care services to the medically fragile population in the Mid-Michigan and the U.P. areas. Our services comply with Title VI of the Civil Rights Act and aligns with state and federal policies.