Associate Registrar

Description

Department:  Enrollment Services

FLSA Status:  Exempt

Summary:  The Associate Registrar reports to the Registrar and assists in the creation, maintenance, and preservation of the university’s student course enrollment and academic records; partners in education with the university’s schools to facilitate student learning and academic progress; promotes equity and fairness by ensuring the consistent application of relevant administrative and academic policies and procedures.

Note: Please submit both a resume and a cover letter with your application to be considered.

Essential Duties and Responsibilities:

• Support the maintenance and publication of the online course catalog and the university’s academic catalog
• Support the creation, maintenance, and publication of the online course schedule for the schools other than the Law School
• Support course registration, waitlist management, and enrollment and degree verification
• Assist Student Accounting Services Office in enforcement of registration charges payment policy and deregistration process
• Submit enrollment data files to the National Student Clearinghouse for the schools other than Law School
• Support academic records maintenance including recording grades, academic awards, and the conferral of degrees and certificates
• Support diploma and certificate ordering, printing, and distribution
• Support transcript order fulfillment and release, both via electronic PDF and hard copy
• Support the maintenance, security, preservation, and proper disposal of student education records, in both physical and digital forms, in compliance with federal privacy law (FERPA)
• Coordinate with other office staff to ensure adequate coverage of the reception counter, phone lines, and email mailboxes during office hours
• Provide timely and courteous assistance and guidance to students, faculty, and staff regarding policies, procedures, forms, deadlines, and pertinent requirements
• Participate in testing student information system software patches and upgrades, including GGU developed customizations
• Assist in the maintenance of relevant web content and forms
• Other duties as assigned

Qualifications, Education and/or Experience:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree in a related field; one to three years’ related experience and/or training; or equivalent combination of education and experience. Experience working in higher education at an institution that serves professional and working adult students is preferred. In addition, the following qualifications are strongly preferred:

• Experience with the Ellucian Colleague student information system
• High proficiency with MS Office suite, especially Excel
• Demonstrated ability to work with a high degree of accuracy and detail
• Demonstrated high level of integrity and the ability to work with confidential information and records in a professional manner

Ability to:

• Take initiative and manage one’s own time effectively and efficiently
• Communicate clearly, concisely, and persuasively, both orally and in writing
• Audit one’s own work and the work of others to ensure accuracy and completeness
• Work independently and collaboratively within a team
• Work in a fast-paced environment and juggle various projects and competing deadlines
• Exercise sound judgment in decision making and problem solving
• Work effectively with diverse populations, showing appropriate respect for individuals and empathetic consideration of each customer’s unique needs and experiences
• Earn trust and maintain confidentiality
• Provide timely, courteous, professional, and individualized response to inquiries and requests for assistance
• Demonstrate competence and skills with adopting and learning new technologies
• Work occasional weekends and evenings

Supplemental Information

To apply: Please go to http://www.ggu.edu/jobs and submit an application, letter of interest, and a resume.

In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.

Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

University policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.

The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all especially women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community.

Golden Gate University annually collects information about campus crimes and other reportable incidents in accordance with the Federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Golden Gate University Report, please go to http://www.ggu.edu/media/employee/documents/facilities/street-smarts-annual-security-report.pdf.

Salary : $68,640