What are the responsibilities and job description for the Service Desk Analyst II ( 2+ years exp.)- Fairfax County position at Golden Five Consulting?
Experience :- 2 Years
Vacancy :- 1
Location :- Fairfax County USA
Salary :- Negotiable
Job Type :- Onsite
Job Description
Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have experience providing level 1 phone support, customer service experience and desktop support knowledge and skills. Minimum two years’ experience in the field.
Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers in Microsoft windows-based desktop environment. Strong communication skills required. Performs full lifecycle of Incident management activities in context of a professional service desk
Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate required.
Work Mode: Onsite
Email Us: jobs@goldenfive.net .Only qualified applicants will be contacted.
Vacancy :- 1
Location :- Fairfax County USA
Salary :- Negotiable
Job Type :- Onsite
Job Description
Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have experience providing level 1 phone support, customer service experience and desktop support knowledge and skills. Minimum two years’ experience in the field.
Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers in Microsoft windows-based desktop environment. Strong communication skills required. Performs full lifecycle of Incident management activities in context of a professional service desk
Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate required.
Work Mode: Onsite
Email Us: jobs@goldenfive.net .Only qualified applicants will be contacted.