What are the responsibilities and job description for the SLOT TECH position at Golden Entertainment, Inc.?
Slot Tech
Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)
Description
Summary:
As a Slot Technician you are responsible for repair and maintenance of all slot machines related to equipment within the property casino floor plan. You will be resolving guest issues pertaining to technical service calls while promoting a positive guest experience.
Essential Functions And Responsibilities
Qualifications
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)
Description
Summary:
As a Slot Technician you are responsible for repair and maintenance of all slot machines related to equipment within the property casino floor plan. You will be resolving guest issues pertaining to technical service calls while promoting a positive guest experience.
Essential Functions And Responsibilities
- Responsible for all repair, maintenance, and general operating conditions of all slot machines throughout the various Pahrump casinos
- Oversee preventative maintenance and troubleshoot of all gaming machines on casino floor
- Account for all paperwork and certifications pertaining to required maintenance, updates and ordering of parts
- Move and reinstall slot machines as needed when casino floor plans are revised
- Responsible for all floor changes
- Maintain confidentiality of sensitive information
- Establish and maintain an effective working relationship with management, staff, co-workers, and guests to assist in resolving customer concerns with problems regarding slot machines
- Maintain gaming floor, slot and storage areas clean and organized
- Commute to other properties during various driving conditions and traffic patterns, including rush hour
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
- Provide outstanding guest service promptly to both guests and fellow team members that meet the company’s guest service culture standards
- Perform other duties as assigned
Qualifications
- Previous working knowledge of gaming machines and associated equipment preferred
- Technical experience in repairing and ordering parts needed to properly maintain gaming machines
- Ability to read, analyze and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
- Ablity to successfully work independently
- Ability to drive during various conditions and traffic patterns, including rush hour
- Proven experience providing a high level of guest service
- Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to access and input information using a moderately complex computer system
- Must be at least 21 years of age
- High school diploma or equivalent preferred
- Ability effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
- Gaming
- Valid driver’s license
- 10-year DMV driving record
- Frequently push,pull, lift and/or carry up to 100 lbs. at floor, knee, waist, and waist levels
- Constantly walk, bend, reach, twist, squat, and kneel
- Constant standing and walking
- Ability to communicate using in-person speech, radios, and telephone
- Ability to hear, understand, and distinguish speech and/or other sound in person
- Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity
- Constant move throughout the property
- Ability to ascend and descent stairs
- Indoor & outdoor
- Smoky
- Noisy
- Bright flashing lights
- Extreme Heights
- Extreme hot & cold temperatures
- Slippery surfaces
- Exposure to dust, fumes and/or gases
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.