What are the responsibilities and job description for the Security Bike Patrol Officer position at Golden Entertainment, Inc.?
At Fresca, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Summary
Job Description Summary:
As a member of the Security Bike Patrol team, you serve as a highly visible and proactive presence, playing a vital role in safeguarding the property, guests, employees, and assets of the organization. By patrolling assigned areas quickly and efficiently, you help deter unwanted activity, respond promptly to incidents, and ensure a safe, welcoming environment throughout the property. Your vigilance and approachability make a lasting impact on both safety and guest experience
Job Description
Essential Functions and Responsibilities:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Ready to make your next move the right one?
If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Summary
Job Description Summary:
As a member of the Security Bike Patrol team, you serve as a highly visible and proactive presence, playing a vital role in safeguarding the property, guests, employees, and assets of the organization. By patrolling assigned areas quickly and efficiently, you help deter unwanted activity, respond promptly to incidents, and ensure a safe, welcoming environment throughout the property. Your vigilance and approachability make a lasting impact on both safety and guest experience
Job Description
Essential Functions and Responsibilities:
- Provide timely and courteous guest service consistent with the company’s guest service culture
- Patrol all exterior areas of the property including garages, parking lots, and surrounding buildings to ensure a safe and secure environment
- Manage traffic flow in and around the garage, assisting guests and reducing congestion
- Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns
- Escort armored car personnel, trespassed individuals, and assist with in-custody situations to ensure a secure and controlled environment
- Perform duties of a Security Officer, including maintaining presence, responding to alarms, and writing detailed incident reports
- Assist guests in locating lost vehicles and provide directions or escort to destination when appropriate
- Maintain company-issued bicycle in safe working condition and remain mobile throughout assigned shift
- Act as a liaison with the Taxi Authority and assist in resolving guest transportation concerns
- Serve as fire control center officer or time officer to provide break relief when necessary
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
- 1 year of law enforcement, military, EMT, or security experience
- Ability to follow instructions and complete tasks accurately in a fast-paced environment
- Strong communication skills and willingness to work as part of a team
- Committed to fostering a respectful, inclusive, and safety-conscious work environment
- Ability to access and input information using a moderately complex computer system
- Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
- This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
- At least 21 years of age
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
- Alcohol Awareness Card
- Nevada Gaming Registration
- Driver's License
- 10 Year DMV History Report
- Concealed Carry Weapon Permit
- Occasionally push/pull up to 75 lbs.
- Occasionally lift and/or carry up to 75 lbs at floor, knee, waist, and chest levels
- Occasionally Squat, kneel, reach, bend, twist
- Regularly standing and walking
- Frequently ride a bicycle for the duration of an eight-hour shift
- Must maintain weight under 300 lbs, including uniform, to comply with bicycle manufacturer's published maximum weight limits
- Ability to communicate using in-person speech, radios, and telephone
- Ability to hear, understand, and distinguish speech and/or other sound in person
- Ability to distinguish between shades of color
- Ability to use tools or equipment requiring a high degree of dexterity
- Indoor
- Outdoor
- Smoky
- Noisy
- Bright flashing lights
- Extreme Heights
- Extreme hot & cold temperatures
- Slippery surfaces
- Exposure to dust, fumes and/or gases
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Ready to make your next move the right one?
If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.