Operations Assistant

Overview
The Operations Assistant plays a pivotal, hands-on role in maintaining the renowned high standards of efficiency and service at Golden Door. This dynamic position provides essential experience by directly supporting core administrative, technical, and operational functions across the property.

You will be the vital link ensuring smooth daily function by handling financial documentation, coordinating vendor services, providing first-line technical support for digital systems, and overseeing audiovisual operations.

This role is ideal for a highly organized, proactive, and eager-to-learn individual ready to contribute directly to a high-quality service environment.

Key Responsibilities

Administrative & Financial Coordination

• Assist in maintaining essential financial documentation, including accurately processing purchase orders (POs), tracking departmental expenditures, and reconciling checkbooks to maintain strict adherence to accounting and budget standards.

Digital & Telecommunication Systems Support

• Act as the initial point of contact for in-house technical and telecom issues, providing swift resolution to minimize downtime and the necessity for external vendor support.

Vendor & Property Service Coordination

• Coordinate the logistics and scheduling for various vendor projects and ongoing property services, ensuring all work is completed efficiently and with minimal disruption.

Audiovisual Operations

• Set up, test, and operate all audiovisual systems for a range of functions, including private events, meetings, and company presentations.

Essential Qualifications

• 1–3 years of relevant experience in operations or administrative roles (hospitality background strongly preferred).
• Exceptional organizational and multitasking abilities with meticulous attention to detail.
• Technical Proficiency: Expert knowledge of the Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Experience with basic IT troubleshooting and network support.
• Superior written and verbal communication skills.

Physical Requirements & Work Environment

The Operations Assistant role is active and requires the ability to perform the following tasks, with or without reasonable accommodation:

• Lifting and Moving: Frequently lift, carry, and move equipment, supplies, and materials weighing up to 30 pounds (e.g., audiovisual equipment, supplies for events, or small office furnishings).
• Mobility: Stand, walk, and traverse the property (including stairs and various flooring types) for extended periods to coordinate services, assist with troubleshooting, and manage vendor logistics.
• Dexterity and Operation: Frequent use of hands and fingers to operate computers, telecommunications devices, and audiovisual equipment.
• Physical Range: Occasionally stoop, kneel, crouch, or climb (e.g., to connect cables, set up equipment, or access supply areas).
• Visual Acuity: Ability to closely review documents, read computer screens, and distinguish between small electrical components (e.g., during AV setup).

To Apply:

If you are a polished professional with the requisite experience and a passion for excellence, we invite you to apply and contribute to the continued success of the Golden Door. Please submit your resume and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this one exciting opportunity.

Working at Golden Door

Why Golden Door?

Joining the Golden Door team means becoming part of a world-class organization that values its employees and offers a rewarding and enriching work environment. We provide competitive benefits and opportunities for professional growth within our premier spa and wellness retreat.

Join a unique working environment inspired by rich diversity and long history melding traditions. As we grow and expand, we need to attract and nurture the finest talent. External recruitment is a strategic pillar of our human resources policy. It is vital to bringing new energy to our Golden Door Team. We look for the pursuit of excellence and capacity to look to the future while staying true to our values. Candidates with these qualities will thrive at Golden Door.

At the Golden Door, we are grounded in tradition and committed to innovation. We consistently strive to lead the destination spa business with new and effective products, treatments, and wellness programs.

Benefits and Perks:

We offer a competitive salary package and full-time benefits to include medical, dental, vision, life & ltd coverage. We offer a 401k plan after 6 months of employment. Employees must be 21 years of age in order to participate in this benefit. In addition, we offer vacation, sick pay, and paid holidays. Our employees may take full advantage of our WELLNESS program that includes use of the Gym facilities and beautiful hiking trails.

Equal Opportunity:

Golden Door is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Golden Door participates in E-verify

Nonsmoking facility

Pay: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20