What are the responsibilities and job description for the Cashier/Customer Service position at Golden Donuts?
Job Summary
Join our dynamic team as a Cashier/Customer Service associate, where your enthusiasm and dedication will create a welcoming shopping experience for every customer. In this role, you'll handle transactions efficiently, assist customers with their needs, and promote our products through engaging demos and upselling. Your positive attitude and strong communication skills will be key to building lasting relationships and ensuring store success. This paid position offers an exciting opportunity to develop retail skills in a fast-paced environment, with a focus on delivering exceptional service at every interaction.
Duties
- Operate the POS (Point of Sale) system accurately to process sales, returns, and exchanges
- Greet customers warmly, providing friendly and professional customer service throughout their visit
- Conduct product demos to showcase features and benefits, encouraging customer engagement and sales
- Assist with merchandising and stocking shelves to maintain an organized and attractive store layout
- Handle cash transactions with accuracy, including cash handling and basic math calculations
- Upsell products by identifying customer needs and recommending relevant items to enhance their shopping experience
- Maintain excellent phone etiquette when answering inquiries or assisting customers remotely
Requirements
- Previous cashiering or retail sales experience preferred, especially in grocery store environments
- Strong communication skills in both English and bilingual capabilities are a plus
- Familiarity with POS systems and cash handling procedures
- Demonstrated supervising experience or leadership qualities are advantageous
- Ability to perform retail math accurately for transactions and inventory management
- Knowledge of merchandising, stocking, and product demos is desirable
- Excellent customer service skills with a friendly, approachable demeanor
- Ability to work efficiently in a fast-paced setting while maintaining attention to detail
This role is perfect for motivated individuals eager to grow their retail career while providing outstanding service. If you enjoy engaging with people, promoting products confidently, and working as part of a vibrant team, we want to hear from you!
Job Type: Full-time
Pay: From $14.00 per hour
Work Location: In person
Salary : $14