What are the responsibilities and job description for the Escrow Processor position at Golden Dog Title & Trust?
Our escrow processor is responsible for the timely processing and preparation of our escrow files
Duties & Responsibilities
Duties & Responsibilities
- Prepare and send opening letters and thank you acknowledgement to all parties to the transaction.
- Confirm the accuracy of file information when matched to the original purchase contract -- zip codes, property address, spelling of names, marital status of buyers etc
- Order title commitments and distribute to all parties
- Clear title requirements, including survey review.
- Order and update as necessary payoffs/estoppels and surveys
- Prepare seller documentation Prepare receipts for all funds received from customers and/or lenders
- Order wire transfers and provide wiring instructions
- Returns all calls, voicemails and e-mails in a timely manner
- Ability to perform all tasks of the receptionist (as backup)
- Performs other duties as assigned
- Maintains cordial relationship with realtors, lenders, builders, buyers and sellers to promote/solicit business
- Adheres to company policies and guidelines.
- Minimum of (1) years of escrow experience preferred but training can be provided
- Knowledge of SoftPro a plus
- A high school diploma is required
- Adaptable: adapts to new, different or changing requirements
- Attentive to details Business fundamental: maintains privacy and confidentiality of company information, as well as that of customers and co-workers
- Critical thinking: uses logical thought processes to analyze and draw conclusions
- Customer focused: is pleasant, courteous and professional when dealing with internal and external customers or clients
- Decision maker; applies critical thinking skills to solve problems encountered in the workplace
- Dependable and reliable: displays responsible behaviors at work Initiative; demonstrates a willingness to work and seeks out new challenges Integrity: treats others with honesty, fairness and respect
- Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
- Team player: works effectively with others and compliments company culture
- Technology: uses information technology and related applications to convey and retrieve information