Office Administrator

Key Responsibilities

A) Scheduling & Staff Coordination

• Schedule and assign Home Health Aide (HHA) visits weekly through the agency's scheduling portal.
• Coordinate caregiver schedules to ensure appropriate client coverage and address scheduling conflicts or last-minute changes.
• Communicate schedules, updates, and shift changes with HHAs and office staff.
• Monitor scheduling accuracy and maintain up-to-date staffing records.

B) Recruitment & Onboarding Support

• Welcome prospective Home Health Aides and provide employment applications.
• Assist applicants with completing onboarding paperwork and answer questions regarding the hiring process.
• Collect, copy, and organize required employment documents, including identification, certifications, licenses, and other onboarding paperwork.
• Ensure applicant files are complete and compliant with company and regulatory requirements.

C) Communication & Reception

• Serve as the first point of contact by greeting visitors and providing excellent customer service.
• Answer and direct incoming phone calls professionally.
• Respond to emails and office correspondence in a timely manner.
• Process incoming and outgoing mail and deliveries.

D) Office Administration

• Maintain organized physical and electronic filing systems.
• Prepare reports, correspondence, forms, and other administrative documents.
• Order office supplies and coordinate equipment maintenance and vendor services.
• Support daily office operations to maintain an organized and efficient workplace.

E) Administrative Support

• Provide administrative support to management and office staff.
• Assist with basic bookkeeping, expense tracking, and recordkeeping.
• Maintain accurate client, employee, and scheduling records while ensuring confidentiality.
• Perform additional administrative duties and special projects as assigned.

Qualifications

• Experience in scheduling, staffing coordination, office administration, or healthcare administration preferred.
• Experience scheduling Home Health Aides or caregivers is a plus.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite and scheduling software or healthcare portals.
• Ability to maintain confidential information and exercise sound judgment.
• Strong attention to detail and the ability to work independently in a fast-paced office environment.

Join us as an Office Administrator where your contributions will be valued, and your career can flourish within our supportive environment.

Job Type: Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Flexible schedule

Ability to Commute:

• Boxborough, MA 01719 (Required)

Ability to Relocate:

• Boxborough, MA 01719: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $22