Front Office Medical Assistant - Bilingual

Header

Overview
Join our very busy Pediatric Office team as a Bilingual Front Office Medical Assistant, where your energetic and compassionate approach will make a meaningful difference in patient care. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Your bilingual skills will help bridge communication gaps, ensuring all patients feel welcomed and understood. This position offers an exciting opportunity to work in a fast-paced medical environment, Your dedication will contribute to a smooth clinic operation and positive patient experiences every day.

Responsibilities

• Greet and check-in patients promptly with a friendly and professional demeanor in both English and Spanish.
• Collect patient information, verify insurance details, and update electronic health records (EHR/EHR systems) accurately.
• Assist with patient intake procedures, including recording vital signs, medical histories, and current medications.
• Schedule appointments, follow-up visits, and coordinate referrals efficiently within the medical office management system.
• Manage medical documentation with precision, including ICD coding, medical records management, and detailed note-taking for accurate medical records.
• Maintain a clean and organized front office environment while adhering to HIPAA regulations and safety protocols.
• Provide exceptional patient service by addressing inquiries, explaining procedures clearly, and ensuring a welcoming atmosphere for diverse patient populations including geriatrics and inpatient cases.

Qualifications

• Proven experience working in a medical office setting with knowledge of medical terminology and anatomy.
• Bilingual proficiency in English and Spanish is essential to facilitate effective communication with diverse patient populations.
• Prior experience is not required if you are willing to be train
• Familiarity with electronic health record (EHR/EMR) system Office ally is a plus.
• Strong organizational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail in medical documentation and records management.
• Excellent patient service skills combined with professionalism, empathy, and cultural sensitivity to serve diverse communities effectively.

Join us in delivering outstanding healthcare experiences! This paid position offers the chance to grow your career in a supportive environment committed to excellence in patient care while utilizing your bilingual skills to make a real difference every day.

Pay: $23.00 - $24.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person

Salary : $23 - $24