What are the responsibilities and job description for the Team Member position at Golden Bear?
We are seeking a motivated, responsible, and customer-focused Team Member to join our liquor store team. The ideal candidate will assist customers in selecting products, ensure compliance with state alcohol laws, maintain store cleanliness, and support smooth day-to-day operations. This position requires excellent customer service skills, attention to detail, and a professional attitude.
Key Responsibilities:
- Greet customers promptly and provide friendly, knowledgeable assistance.
- Check identification to ensure legal compliance for alcohol and tobacco sales.
- Operate the POS system accurately to process sales, refunds, and voids.
- Maintain product knowledge of wine, spirits, and beer to make recommendations.
- Receive, stock, and rotate inventory to ensure freshness and proper display.
- Keep store clean, organized, and well-presented at all times.
- Assist in creating product displays and promotional signage.
- Monitor for theft or suspicious activity and report concerns to management.
- Follow all cash-handling, safety, and compliance policies.
- Support team members and management with additional store duties as needed.
REQUIREMENTS
- Must be 21 years of age or older (per state law).
- High school diploma or equivalent preferred.
- Previous retail, liquor, or convenience store experience preferred but not required.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 40 lbs.
- Basic math and computer/POS system skills.
- Reliable, punctual, and able to work evenings, weekends, and holidays.
- Must maintain a professional appearance and positive attitude.
Benefits
- Competitive hourly pay based on experience.
- Opportunity for advancement into shift lead or management roles.
- Supportive team environment and flexible scheduling.