What are the responsibilities and job description for the Receptionist position at Golden Bank, N.A.?
Company Description
Golden Bank, N.A. was established in 1985 and formerly operated as Texas First National Bank. Over the years, the bank has demonstrated consistent growth and has built a solid reputation as a trusted community. The organization is committed to serving and supporting its customers and the local community with integrity and dedication.
Role Description
This is a full-time on-site role for a Receptionist at Golden Bank, N.A. located in Bellaire, TX. The Receptionist will handle day-to-day front desk operations, including greeting clients and visitors, answering phone calls, scheduling appointments, and managing incoming and outgoing correspondence. Additional responsibilities involve performing various clerical tasks, maintaining organized records, and ensuring a positive experience for clients and staff through excellent customer service.
Qualifications
- Bilingual English/Chinese(Mandarin or Cantonese) preferred
- Able to work weekends and extended hours as required to meet business needs
- Strong Phone Etiquette and professionalism while handling calls
- Proficiency in Receptionist Duties and Clerical Skills, including maintaining records and scheduling
- Excellent Communication and interpersonal skills to interact with clients and staff
- Exceptional Customer Service skills to create a welcoming environment
- Ability to multitask and maintain attention to detail in a fast-paced environment
- Proficiency with typing and PC literate
- High school diploma or equivalent required; additional education or certifications in relevant fields are a plus