Sales Operations Analyst

Company Overview

Founded in 1968, GoldBug is one of the largest branded suppliers of infant and children’s products in the U.S. Our products focus on quality, safety, and style to make life a little easier and a lot more fun for families.

Even as an established company, innovation is at our core. We launched our debut bootie in 1968 and patented the first infant head support in 1979, which led us to today’s extensive line of baby shoes, socks, accessories, and travel staples.

Retail partnerships with Walmart, Target, Kohl’s, and Amazon make it easy for parents to find GoldBug products in stores and online. Much of our momentum is due to work behind the scenes through licensing and private-label partnerships, which started with Carter’s 30 years ago. As a trusted brand partner, we also create products for Fruit of the Loom, OshKosh B'gosh, Cat & Jack, Cloud Island, Wonder Nation, Jumping Beans, and formerly Eddie Bauer and Disney.

GoldBug is a privately held, woman-owned company based in Denver, Colorado. Our hybrid office environment is collaborative while providing team members with ownership and autonomy, making for fun and fulfilling work. Our supportive workplace environment puts GoldBug’s families first—from providing doula stipends to offering Summer Fridays—to maximize quality time with loved ones.

GoldBug’s commitment to families goes beyond baby products or workplace perks as a staunch advocate for maternal health. Most notably, our Healthy Beginnings Program provides financial support to Colorado’s expecting mothers in need. GoldBug is also a proud sponsor of March of Dimes’ It Starts With Mom program and has joined forces with 7-time Olympic gold medalist Allyson Felix, raising awareness for improving maternal health outcomes in the U.S.

Job Summary

This role will play a critical role in supporting GoldBug’s strategic partnership with our Walmart account. This position is responsible for overseeing day to day sales operations, enhancing data accuracy, and delivering exceptional customer service. Serving as a central point of contact between internal cross functional teams and the retail customers, this role ensures seamless execution across reporting, inventory management, order fulfillment tracking, and sales support activities.

The ideal candidate is highly organized, data driven, and vocal in leading the accounts, with a strong understanding of inventory management and the ability to coordinate effectively across inventory, logistics, and planning teams

Key Responsibilities:

Operations & Sales Support

• Primary point of contact for the Walmart replenishment and planning managers, supporting strategic and day to day needs.
• Manage and support style order tracking during Greenline meetings, leading inventory strategy through Walmart allocation control and a clear understanding of current and future in had inventory timing.
• Own item setup, set orders, and in season inventory management.
• Manage and deliver accurate weekly reporting and ad hoc reporting as required.
• Lead and drive replenishment meeting with Walmart replenishment and planning leads to align on inventory levels and forecast adjustments.
• Support sales activities by providing timely data, insights, and operational coordination.
• Support additional operational needs and cross functional initiative as the emerge, providing hands on problem solving and account support
• Identify and implement process improvements to enhance operational efficiency

Qualifications & Skills

• 3-5 years of experience supporting large high style counts for larger retail assortment, with direct Walmart experience strongly preferred.
• Strong understanding of inventory management and retail sales operations.
• Provide ability to coordinate and communicate effectively across multiple functions.
• Highly organized with strong attention to detail and ownership mindset.
• Confident, vocal leader who can drive meetings and guide strategy.
• Strong analytical skills with experience in reporting and data analysis.
• Ability to manage multiple priorities in a fast pace environment.
• Experience supporting large style amount.
• Accurately enter and maintain product and order data in GoldBug and Walmart systems.
• Support the setup and maintenance of Kit items.
• Bachelor’s degree in Business, Operations, Supply Chain, or a related field.
• 1–3 years of experience in sales operations, order management, or customer service in a retail or consumer goods environment.
• Strong knowledge of PLM, JDE, Nova, SSOs, SKU VN, Ladder planning and Microsoft Excel (VLOOKUP, PivotTables, etc.)
• Exceptional organizational skills and attention to detail.
• Effective communicator with strong problem-solving abilities.
• Experience supporting national retail accounts is highly desirable.

What We Offer

• A collaborative and team-focused work environment.
• Opportunities for professional growth and continued learning.
• Competitive compensation and a comprehensive benefits package.
• Hybrid/in-office work structure for work-life balance.